Otsu · jp
Biwako Hanakaido
9.4
Exceptional446 reviews
BIWAKO HANAKAIDO
Otsu · jp
Check-in / Check-out
From 03:00 PM · Until 11:00 AM
Classification
4-Star Hotel
Amenities
WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning
Location
Otsu, jp
Luxurious Hot-Spring Retreat with Stunning Lake Views
Exquisite Dining Options
Indulge in kaiseki traditional multi-course dinners and savor original dishes based on Kyoto cuisine at Biwako Hanakaido. From seasonal ingredients to local specialties, our dining experience is a culinary journey not to be missed.
Relaxation and Comfort
Unwind in our outdoor and indoor hot-spring baths, traditional tatami rooms, and gender-separate public hot-spring baths. With a garden, sauna, and 24-hour front desk, we ensure your stay is both relaxing and comfortable.
Convenience and Accessibility
With a free shuttle to JR Ogoto-Onsen Station, exploring the area is easy. Enjoy the convenience of free WiFi, a souvenir shop, and room service during your stay at Biwako Hanakaido.
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Location
Policies
Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Guests are kindly requested to indicate the mean of transportation to the property at the time of booking. In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking. To use the property's free shuttle, please make a reservation in advance and call the property when you arrive at the Ogoto Onsen Station. Contact details can be found on the booking confirmation. Guests with children must inform the property in advance of the number of children and their respective ages as different rates are applicable according to their age. Please note that facility fees apply to children using existing beds. Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability. Please inform the property in advance if you have any food allergies or dietary needs. For children aged 0 to 5, bedding and meals are not included in the price. Additional fees apply for bedding and meals. For dinner-included reservations, a Japanese meal is served between 17:30 and 20:00.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. This property does not accommodate bachelor(ette) or similar parties. Guests must check in by 19:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given. A deposit may be required at the property.
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Accommodations
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Guest Reviews
Exceptional
446 reviews
Highlights
Could Improve
The facilities were reported as clean and well-maintained.
Staff were noted as friendly and attentive throughout the stay.
Convenient location with easy access to town and transportation.
Exceptional room quality with spacious accommodations and unique features.
The hotel offered several amenities including a private onsen and a shuttle service.
Overall a high-quality experience justifying the cost.
Food was excellent, though some menu items may not suit children.
Guests had highly positive experiences, with many looking forward to returning.
Sarah
Couple · Jun 2026
Best ryokan we could have possibly chosen!
via Nuitee
Paul
Couple · May 2026
so authentic, meals an absolute must have experience. staff so beautiful make you feel so special.
via Nuitee
Desmond
Family With Children · May 2026
Fantabulous and relaxed, great for family!
via Nuitee
correa
Couple · May 2026
We appreciated the excellent service. All the staff is polite.
via Nuitee
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