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SandCastles Deluxe Beach Resort

Ocho Rios · JM

SandCastles Deluxe Beach Resort

6.8
Good61 reviews
  1. Hotel Collection
  2. /Hotels in Ocho Rios
  3. /SandCastles Deluxe Beach Resort
Free WiFiSnack bar/deliFitness facilitiesSnorkeling nearbyBicycle rentals nearbyHiking/biking trails nearby

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, Snorkeling nearby, Bicycle rentals nearby, Hiking/biking trails nearby, Scuba diving nearby, Water skiing nearby

Location

Ocho Rios, JM

Luxurious Amenities

Indulge in massages, facials, and recreational activities like the outdoor pool and fitness center.

Dining and Entertainment

Savor delicious meals at the on-site restaurant, enjoy drinks at the bar/lounge, and explore the snack bar/deli.

Convenience and Comfort

With complimentary WiFi, a hair salon, and a 24-hour front desk, your every need is catered to at SandCastles Deluxe Beach Resort.

For a beachfront escape with top-notch facilities in Ocho Rios, book your stay now at SandCastles Deluxe Beach Resort.

Loading rooms and rates...

Location

How to Find Us

1 Main St, Ocho Rios, St. Anns

Ocho Rios · JM

1-876-280-6707

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.
  • A deposit may be required at the property.

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Guest Reviews

What Guests Say

6.8

Good

61 reviews

Highlights

  • +Great Location
  • +Very nice place

Could Improve

  • –Broken furniture
  • –Non-working equipment
  • –Poor service response
Cleanliness5.3

The description mentions broken furniture and missing equipment, indicating issues with cleanliness and maintenance.

Service7.7

Owner did not offer any immediate remedial action, suggesting below standard service.

Location8.3

Great location in downtown Ocho Rios, a significant pro stated in the review.

Room Quality5.2

Description points out equipment issues and broken furniture, impacting room quality.

Amenities6.3

Mention of amenities being inadequate, including non-working equipment.

Value for Money7.2

Improper amenities and services might imply that value for money is lower than expected.

Food and Beverage8.3

Mention of a pool restaurant suggests decent food offerings.

Overall Experience6.2

Mixed feelings due to location and amenities issues, leading to an overall mediocre experience.

roy

Partner · Apr 2023

6
Liked:Staff was very rude and unprofessional I wouldn’t stay there again

via Nuitee

GlobeTrotting553287

NONE · Jun 2022

6

Smiles mean a lot. paid for 10 days and couldn't maid service; every 3 to 4 days, my fiancée and I packed our own towels

Liked:good air conditioning, and the balcony restaurant was good, friendly staff, laundry was good and fair priced, The front desk could use some Social Skills, We to the mongoose restaurant, not busy, we couldn't get seated, went to John Crows tavern again, friendly and well priced, I like it, the bartender could dance, reggae is kool, My kind of place;

via tripadvisor

Verified traveler

Self · May 2019

8
Liked:Front desk communication was very Poor they will let anybody in the gate

via Nuitee

Verified traveler

Family · May 2019

2
Liked:The worst hotel we have ever stayed at a lot of roches and mice the tv in d 19 bed room was not working. There was a pot underneath the sink in c17 filled with dirty water. There was selection of pots in this apt so I had to bring pots form d19 to make breakfast for my parents who is 80 years old. The hotel was filled with many stray cats it was the worst experience ever

via Nuitee

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