Name: Sheraton Detroit Novi
Address: 21111 Haggerty Road, Novi, MI 48375
Rating: 8

Sheraton Detroit Novi | Member Rates | Dyme

Paid WiFiOffsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSecured parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Novi, us

Convenient Location and Modern Amenities

Located in suburban Novi, Michigan, the Sheraton Detroit Novi offers easy access to Detroit city center and nearby attractions. Guests can explore popular sites like the Detroit Zoo and corporate offices of Ford and General Motors.

Comfortable Accommodations and On-Site Dining

The contemporary guestrooms feature Sweet Sleeper beds for a restful night's sleep. Guests can dine at the on-site restaurant, Twenty-One-One-Eleven, for breakfast or dinner.

Thoughtful Amenities for a Relaxing Stay

Enjoy complimentary local area shuttle service, an indoor heated pool, fitness facilities, and a business center. Whether for leisure or business, the Detroit Novi Sheraton provides everything you need for a comfortable stay.

Book your stay at the Sheraton Detroit Novi for a memorable experience!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.0

Excellent

314 reviews

Highlights

+Breakfast was excellent
+Convenient location

Could Improve

–Staff are rude and unhelpful
–Room cleanliness issues

Cleanliness6.9

Multiple reviews mentioned that rooms were not cleaned daily and the bathtub wasn't cleaned at all.

Service7.9

Mixed feedback; while some staff were professional, there were significant issues with unhelpful staff during overbooking situations.

Location8.4

Convenient location with amenities nearby like a supermarket and McDonald's.

Room Quality7.8

Guests mentioned spacious and clean rooms but noted noise from doors and hallways.

Amenities7.9

The hotel offered basic amenities; however, complimentary coffee availability was noted as an issue.

Value for Money8.3

Guests found better pricing options outside the hotel’s direct booking.

Food and Beverage8.9

Breakfast was highlighted positively as excellent.

Overall Experience7.9

Overall decent experience with both positive and negative highlights.

Afrith Rahim

Solo Traveller · Jun 2026

Liked:Everything

Disliked:The bed wasn't too comfortable.

via Nuitee

Joe

Solo Traveller · Jun 2026

Liked:The space is really nice, the staff were great and doing what they could do. The rooms were fairly clean and everything was very welcoming when we arrived.

Disliked:We were here for an event and there were a lot of things that went wrong. Some of which were in control of the hotel but most weren't. It started by me booking a double room with two beds and getting a king size bed with a pull out. This wasn't a big deal however everything after that kinda spiraled to make the trip not so great. The big thing is the power went out for 5+ hours our 2nd night and it was really hard to sleep in our hot room. Someone that was part of the event but not part of my group had to sleep on the couch in the lobby due to mobility issues because they couldn't reach their room on a higher level due to the elevator being out. It's sad that he wasn't able to be accommodated in a better manner. There were no offers of any refund, apologies, or extra accommodations that we had to endure this happening when I checked out. The room holding us for the event was incredibly hot and humid and it was fairly clear the AC wasn't able to handle that many humans in one space. Being tired, hot, and cranky made the event not fun and I don't think I would attend another at this location. On top of this I carpooled with 3 others and the 4 of us had 3 rooms and each of us got charged a parking fee when we only had one car.

via Nuitee

annsI8291WO

Solo Travel · May 2026

Stupid

Liked:Tried to book a room that they offer on their website. The 3rd party people they use for reservations said the room didn’t even exist even though it’s on their website. So I called and spoke to the front desk at the hotel. The room exists but you have to book through another “sales” department which was of course closed when I called to book. I think that’s stupid for many reasons.

via tripadvisor

Sue

Couple · May 2026

Good value. Would stay there again.

Liked:Very clean. Very comfortable bed and pillows. Good climate control.

Disliked:Very small bathroom. Shower leaked on floor. Main door was not sealed. At night you could see light from hallway on 3 sides of door.

via Nuitee

Location

How to Find Us

21111 Haggerty Road

Novi · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Complimentary microwaves and refrigerators are available upon request and subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.0

Excellent

314 reviews

Highlights

+Breakfast was excellent
+Convenient location

Could Improve

–Staff are rude and unhelpful
–Room cleanliness issues

Cleanliness6.9

Multiple reviews mentioned that rooms were not cleaned daily and the bathtub wasn't cleaned at all.

Service7.9

Mixed feedback; while some staff were professional, there were significant issues with unhelpful staff during overbooking situations.

Location8.4

Convenient location with amenities nearby like a supermarket and McDonald's.

Room Quality7.8

Guests mentioned spacious and clean rooms but noted noise from doors and hallways.

Amenities7.9

The hotel offered basic amenities; however, complimentary coffee availability was noted as an issue.

Value for Money8.3

Guests found better pricing options outside the hotel’s direct booking.

Food and Beverage8.9

Breakfast was highlighted positively as excellent.

Overall Experience7.9

Overall decent experience with both positive and negative highlights.

Afrith Rahim

Solo Traveller · Jun 2026

Liked:Everything

Disliked:The bed wasn't too comfortable.

via Nuitee

Joe

Solo Traveller · Jun 2026

Liked:The space is really nice, the staff were great and doing what they could do. The rooms were fairly clean and everything was very welcoming when we arrived.

via Nuitee

annsI8291WO

Solo Travel · May 2026

Stupid

via tripadvisor

Sue

Couple · May 2026

Good value. Would stay there again.

Liked:Very clean. Very comfortable bed and pillows. Good climate control.

Disliked:Very small bathroom. Shower leaked on floor. Main door was not sealed. At night you could see light from hallway on 3 sides of door.

via Nuitee