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The Giacomo Niagara Falls NY, an Ascend Collection Hotel

Niagara Falls · US

The Giacomo Niagara Falls NY, an Ascend Collection Hotel

9
Exceptional1,250 reviews
  1. Hotel Collection
  2. /Hotels in Niagara Falls
  3. /The Giacomo Niagara Falls NY, an Ascend Collection Hotel
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Niagara Falls, US

Luxury Boutique Hotel near Niagara Falls

Sky-High Views: The Giacomo boasts a 19th-floor Skye View Room, offering breathtaking views of the Niagara Falls, providing a unique and unforgettable experience for guests.

Elegant Accommodations: Each modern room is thoughtfully designed with a walk-in shower, plush bedding, a desk, and a 32-inch flat-screen cable TV. For added luxury, select rooms feature a stonework covered electric fireplace or spa bath, ensuring a comfortable and indulgent stay.

Deluxe Amenities: Guests can unwind in the full lounge, stay active in the gym, or connect with loved ones using the free Wi-Fi. The hot breakfast buffet is a perfect start to the day, offering a delicious and convenient dining option.

Experience luxury and convenience at the Giacomo - book your stay now and make unforgettable memories near the Niagara Falls.

Loading rooms and rates...

Location

How to Find Us

222 First Street

Niagara Falls · US

+1 716-299-0200

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

1,250 reviews

Highlights

  • +Great Location
  • +Friendly Staff
  • +Beautiful Rooms
  • +Cozy Atmosphere

Could Improve

  • –Noise Issues
  • –Inconsistent Cleanliness
  • –Limited Amenities
Cleanliness8.5

There were mentions of a dirty elevator and issues with noise from plumbing, which negatively impacted the perception of cleanliness.

Service9.4

Staff was described as friendly and supportive, with particular praise for housekeeping and management.

Location10.0

Many reviews praised the hotel's excellent location, being close to the Falls and other attractions.

Room Quality8.9

Rooms were generally described as beautiful and cozy, although some had issues like cold temperatures and a non-functioning TV.

Amenities8.4

While there were some positive remarks about amenities, there were also complaints regarding the roof deck and insufficient bath towels.

Value for Money8.9

The value was seen as good, though some guests reflected mixed feelings about the quality of breakfast in relation to previous stays.

Food and Beverage8.5

Delicious breakfast was mentioned, but some guests noted it didn't meet their previous expectations.

Overall Experience9.4

Overall, the experience was positive with high likelihood of returning, despite some minor issues.

Garnett

Solo Traveller · Sep 2026

9

Great view!

Liked:The view was absolutely fantastic!
Disliked:Our complimentary breakfast was just okay. They use powdered eggs and very thin bacon. We would not have paid the $16.00 for it had it not been complimentary. There was a full kitchen but the dishwasher did not work. There were no paper towels or napkins, only kleenex.

via Nuitee

Beverly

Solo Traveller · Sep 2026

9
Liked:Great location. Confirmation and write up in the local area magazine both confirm breakfast included. At ck in we were advised breakfast would be $16 per person. Don't care for "bait and switch" so we ate elsewhere :( Clean room although a bit tight. Box that mattress fits on is larger than mattress...a real toe smasher in the middle of the night :( Loved the lounge, the observation area for seeing the fireworks and the secured parking. Would have to think about whether we would stay again.
Disliked:Breakfast not included after confirmation that it was included in rate.

via Nuitee

Lynda

Couple · Sep 2026

10
Liked:Staff really assisted us to stay longer and breakfast included was excellent. Great little bar on sight. Room was spacious and great decor

via Nuitee

Brian

Couple · Sep 2026

2

We would not recommend this hotel and will not be returning.

Liked:Good secure car park opposite the hotel. Location good in relation to Niagara Falls State Park.
Disliked:Very tired, dreary decor in need of upgrade. Other reviews have referenced the excellent “hot breakfast” - our experience was very different. The food was cold and unappealing. The server was friendly and helpful. On leaving, we were told we were “all set” - I asked for the total cost of our stay and realised we were being hugely overcharged. On investigation, we had been charged twice for our tour of the falls (which was outstanding) so our check was almost $400 too much. The bill was adjusted - no apology from the lady on reception, just a shrug of the shoulders. Not even a “thanks for visiting”when we left.

via Nuitee

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