Niagara Falls · us

Sheraton Niagara Falls

Name: Sheraton Niagara Falls
Address: 300 Third Street, Niagara Falls, NY 14303
Rating: 8

Excellent1,334 reviews

ParkingSecured parkingRestaurantSwimming poolHeated poolAccess to nearby indoor pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool, Restaurant

Location

Niagara Falls, us

Luxurious Accommodations and Amenities

Sheraton Niagara Falls offers 391 well-appointed guest rooms and suites with modern amenities such as microwaves, refrigerators, and in-room safes. Enjoy complimentary Starbucks Coffee in each room and stay connected with free WiFi access throughout the hotel.

The Reef Beach Club

Indulge in relaxation at The Reef Beach Club, boasting Niagara USA’s largest indoor pool, two hot tubs, and a tank of aquatic life with a coral reef lagoon. Unwind and rejuvenate in this tropical oasis within the hotel premises.

Convenient Facilities and Dining Options

With a 24-hour fitness centre, business centre, and versatile meeting spaces, Sheraton Niagara Falls caters to all your needs. Savor delicious meals at on-site restaurants like Rainforest Cafe, Starbucks Café, and Torrent Bar & Restaurant.

Experience luxury and convenience at Sheraton Niagara Falls - Book your stay now!

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Location

How to Find Us

300 Third Street

Niagara Falls · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that the Daily Destination Amenity Fee will include: - Unlimited Wi-Fi - Adventure Passport - Unlimited guest laundry room use - 2 bottles of water per day - 20% off scooter day rentals - Business services - Free slot play for the Seneca Resorts and Casinos will incur an additional charge of USD 15 per person for a maximum of 2 occupants, based on double occupancy Must be 21 years or older. Valid Social Club by Seneca (players' club) membership required. Free to join with a valid Government-issued photo ID. Minimum of USD 15 Coin-in required to activate the offer. Limit one per person per month. Seneca Resorts and Casinos reserve the right to modify or cancel this program or offer without notice. Blackout Dates are December 31st and January 1st.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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Niagara Falls · us

Sheraton Niagara Falls

Excellent1,334 reviews

ParkingSecured parkingRestaurantSwimming poolHeated poolAccess to nearby indoor pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool, Restaurant

Location

Niagara Falls, us

Luxurious Accommodations and Amenities

The Reef Beach Club

Convenient Facilities and Dining Options

Experience luxury and convenience at Sheraton Niagara Falls - Book your stay now!

Loading rooms and rates...

Guest Reviews

What Guests Say

8.0

Excellent

1,334 reviews

Highlights

+Friendly staff
+Great location
+Clean and comfortable rooms

Could Improve

–Parking fees
–Some cleanliness issues
–Limited food options

Cleanliness7.5

Mixed reviews about cleanliness with mentions of dirty areas and low water pressure.

Service8.9

Staff received numerous positive comments for being friendly and accommodating.

Location9.0

Location praised for its proximity to attractions and overall convenience.

Room Quality7.9

Rooms generally noted as clean and comfortable, though there were some minor issues mentioned.

Amenities7.5

Some amenities well received, but complaints about lack of complimentary breakfast.

Value for Money7.9

Average value perception; some questioned parking fees and other charges.

Food and Beverage7.5

Limited food options; recommendations for off-site dining noted.

Overall Experience7.9

Overall experiences were good, with several guests expressing intent to return.

C8451XBverac

Friends Getaway · May 2026

Beautiful Experience at The Sheraton Hotel at Niagara Falls...

Liked:My visit to the Niagra Falls Sheraton Hotel was a very nice overall experience, but more room was needed to hang clothes, and more than 1 microwave needed per floor. Very comfortable beds, and roomy bathroom. Perfectly located close to the falls and close to restaurants that deliver, walking distance to Dunkin donuts, shopping, and more.. Rainforest restaurant, Starbucks, and another restaurant within the building. Also has large pool, and exercise room. And rooms that can be used for meetings, and conferences.. I would definitely come again.

via tripadvisor

je1058

Business · May 2026

Mixed Feelings

Liked:I stayed a few nights here recently for work… Pulling up, it’s in a date, rundown part of town, which clearly used to be based on heavy tourism, but doesn’t seem to have as much going on anymore. The hotel itself from the outside is very unattractive and also not very appealing, looking dated and in need of refreshing. Checking in was simple and very helpful and friendly. They do have a very odd parking system here where they don’t have valet and when you self-park, you bring the ticket in for them to scan and make active for a day. You’ll need to do this daily (every day and a half or so), so keep those tickets when you come back in. The lady who checked me hit all the points and was descriptive in explaining the hotel. When I got to the room the first thing I noticed was the horrible, stained, and old brown carpet. The room was really dated and definitely in need of being refurbished. I did see posters in the hotel showing that they’re going to refurbish the rooms, but I’m not sure why hotels let them get like this. They go an easy 10 years past prime, I suppose it’s to make money back on the expense of the previous refurbishment. Anyway, it’s rather disgusting to walk in rooms like this, but I will say that housekeeping here was probably some of the best I’ve experienced in a very long time! Each day I came back to the room, the room was refreshed and the bed looked very smooth, not wrinkled, made to perfection! The TV was great too because it offered Pluto as part of the streaming offerings, which I love. The common areas are pretty wild here as they look really nice. There’s a Rainforest Café attached to the hotel. The pool looks pretty nice and has a large aquarium in it. There’s also another large aquarium in the lobby area. The elevators are rather run down, hopefully they’re refurbishing them as well. Overall, it wasn’t a bad stay, despite the looks of everything. I was able to get a decent sleep and the concierge lounge on the 6th floor was staffed by decent folks in the morning for breakfast. So there were decent parts of this stay.

via tripadvisor

F8574MQsarahh

Family · May 2026

Family fun

Liked:Great pool, family friendly, clean, close to area activities

via tripadvisor

hgggonzalez

Family · May 2026

Amazing service!

Liked:I wanted to take a moment to share my appreciation for the exceptional service I recently received during my visit. Becki, the Assistant Manager, truly went above and beyond to ensure I had a great experience. She was incredibly kind, patient, and attentive, taking the time to answer all of my questions thoroughly without ever making me feel rushed. Her positive attitude and willingness to help with everything I needed did not go unnoticed, it made a lasting impression:) I’d also like to recognize Chris B, who assisted me on day two during checkout. He was just as wonderful, friendly, efficient, and genuinely pleasant to deal with. It’s clear that great customer service is a priority for your team. Experiences like this are what keep customers coming back, and both Becki and Chris V. are excellent representatives of your business. Thank you again, and please pass along our appreciation to both of them!

via tripadvisor

Location

How to Find Us

300 Third Street

Niagara Falls · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.