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The Falls Hotel & Inn

Niagara Falls · ca

The Falls Hotel & Inn

6.8
Good4,921 reviews
  1. Hotel Collection
  2. /Hotels in Niagara Falls
  3. /The Falls Hotel & Inn
ParkingSelf parking (surcharge)Secured parkingRestaurantSwimming poolHeated pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Parking, Non-smoking rooms, Air conditioning, Swimming pool, Restaurant, Family rooms

Location

Niagara Falls, ca

Luxurious Accommodation

Experience comfort and style at The Falls Hotel & Inn, where air-conditioned rooms with flat-screen TVs await you in the vibrant Clifton Hill district of Niagara Falls.

Convenient Amenities

Enjoy the convenience of a restaurant, 24-hour front desk, and on-site ATM during your stay. Stay connected with free WiFi throughout the property and take advantage of private parking facilities.

Prime Location

Explore popular attractions such as Casino Niagara, Skylon Tower, and Niagara Fallsview Casino Resort, all just a stone's throw away. With the Billy Bishop Toronto City Airport within reach, your journey to The Falls Hotel & Inn is made effortlessly smooth.

Book your stay now at The Falls Hotel & Inn for an unforgettable experience in Niagara Falls!

Loading rooms and rates...

Location

How to Find Us

5657 Victoria Ave

Niagara Falls · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that the traveler name must match the ID at time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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THE FALLS HOTEL & INN

Guest Reviews

What Guests Say

6.8

Good

4,921 reviews

Highlights

  • +Location
  • +Friendly staff
  • +Comfortable beds

Could Improve

  • –Cleanliness issues
  • –Rude staff encounters
  • –Inadequate heating
Cleanliness5.2

Guests reported issues with cleanliness and lacked basic amenities.

Service7.7

Mixed experiences with staff, with some reports of rudeness but also helpful service.

Location8.7

Consistently mentioned as a strong point, close to attractions.

Room Quality6.2

Rooms had issues like freezing temperatures and inadequate facilities.

Amenities6.2

Limited amenities and some complaints about the pool access.

Value for Money6.2

Guests felt the pricing did not match the quality and services provided.

Food and Beverage7.2

Not specifically mentioned; assumed standard quality for this hotel tier.

Overall Experience7.0

Overall experience is mixed with both positive and negative feedback.

Andrii Harmatii

Family With Children · May 2026

8
Liked:All good thanks

via Nuitee

Elaine

Solo Traveller · May 2026

7

Good stay, just needs updating.

Liked:Great staff, delivering great service in a good location. Breakfast menu excellent. Restaurant really nice.
Disliked:It needs an facelift. It's very dated & well worn. Need a light over area for coffee making. Curtains need replacing, they don't close together properly. Gaps let light in. This place has the makings of an excellent stay just needs some loving care & attention.

via Nuitee

Tammy

Solo Traveller · May 2026

4
Liked:Very convenient Front desk staff was very friendly
Disliked:Booked on line, had to pay $20.00 plus tax for parking. Then noticed they charged me $5.00 plus tax for a pair of slippers that were not worth $1.00. I never used the slippers, took a picture of them and put them under the TV on the stand. Apparently the cleaning lady said they were not there. If she cleaned properly she would have seen them. I called the hotel and they were going to look into it. Have not heard anything. Not impressed......

via Nuitee

Tammy

Solo Traveller · May 2026

7
Liked:Close to Clifton Hill
Disliked:Under construction

via Nuitee