Sheraton Fallsview Hotel, Niagara Falls | Member Rates

Name: Sheraton Fallsview Hotel
Address: 5875 Falls Avenue, Niagara Falls, L2G 3K7
Rating: 8.2

Sheraton Fallsview Hotel, Niagara Falls | Member Rates | Dyme

WiFi availablePaid WiFiParkingAccessible parkingParking garageRestaurant

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Niagara Falls, ca

Walkability

Walk

Bike

Luxurious Accommodations with Spectacular Views

Unmatched Dining and Shopping Experience

Convenient Amenities and Services for a Seamless Stay

Experience breathtaking views of Niagara Falls from each room at Sheraton Fallsview Hotel. Indulge in exquisite dining options at Fallsview Restaurant and enjoy a shopping spree without leaving the hotel premises. Unwind with spa treatments and take advantage of 24-hour concierge services. With a prime location near Clifton Hill and top attractions, your perfect Niagara Falls getaway awaits at Sheraton Fallsview Hotel. Book now for an unforgettable experience!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.2

Excellent

6,212 reviews

Highlights

+Great location
+Friendly staff
+Comfortable rooms
+Good amenities

Could Improve

–Hidden charges
–Cleanliness issues
–Service responsiveness

Cleanliness7.7

Some cleanliness issues reported, including dirty dishes and bathroom leakage.

Service8.6

Overall friendly service, though there were some issues with staff responsiveness.

Location9.2

Amazing views and a great location near attractions.

Room Quality8.1

Rooms are generally spacious and comfortable, though not always meeting requests.

Amenities8.7

Good amenities including the waterpark and sauna.

Value for Money7.6

Concerns over hidden charges and additional fees.

Food and Beverage7.2

Breakfast quality was deemed okay, but issues with cleanliness were noted.

Overall Experience8.6

Enjoyable stay, with a beautiful view despite some service and cleanliness concerns.

Jessica

Family With Children · Jun 2026

Great view!

via Nuitee

Keshia

Solo Traveller · Jun 2026

Ask for a better room

Liked:Everything about the hotel is nice. I was there for a business conference .

Disliked:The parking is far but you can walk inside to get to parking garage 15min walk. The internet was down the tv and the heat wasn't working unfortunately

via Nuitee

Tracey

Extended Group · Jun 2026

Great stay

Liked:Great views from Fallsview rooms, fabulous breakfast, buffet style, great omelettes cooked by the most smiley and happy member of staff Edna! Would recommend

via Nuitee

ZHENYI

Solo Traveller · Jun 2026

Liked:Overall, my stay was okay, and there were definitely some positive points. I booked a Fallsview room and was given a nice room on a higher floor with a good view. The front desk staff member who welcomed me was very nice, professional, and explained things clearly. The location is also very convenient, within walking distance of the main attractions, and the bed was very comfortable. However, I do think the hotel could improve in several areas. First, the lobby/check-in process was confusing. When I arrived with my luggage, there was no staff member greeting guests or directing people where to go. The desk signage was not very clear and looked more like a membership/information desk rather than a regular check-in area. Since many guests book through third-party websites and may not be hotel members, it would be helpful to have clearer signs or a staff member organizing the line and welcoming guests in the lobby. It felt a bit understaffed and disorganized. Second, both pools were very dirty. I was really looking forward to swimming, but the cleanliness of the pools was disappointing, and I could not comfortably stay in the water for long. For a hotel of this size and price level, I expected better pool maintenance. Third, I found it inconvenient that there was no self-service laundry option. For guests staying even one night, especially those using the pool or gym, it would be useful to have a simple place to wash swimwear or small items. The only option seemed to be paid laundry/dry-cleaning service, which is not very practical for short stays. The parking was also very expensive, around $56 per day after tax, even though it was not a weekend or holiday. I understand the location is central, but the price still felt high. One more issue was the mini fridge in the room. I put a free ice cream sample in the fridge, but by the evening it had completely melted. Even the water inside the fridge was not very cold.

via Nuitee

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Sheraton Fallsview Hotel

LowHigh

Low Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

5875 Falls Avenue

Niagara Falls · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that the mandatory resort fee includes WiFi, unlimited calls to Canada, admission to Fallsview Rooftop Pool & Bar (seasonal), Beer tasting for 2 at Niagara Brewing Company and tasting for 2 at Niagara Distillery, 2 Bottles of Water, discounts at several retail shops. Local Fees and Taxes includes the Municipal Accommodations Tax.In the event of an early departure, the property will charge you the full amount for your stay. Swimming pool: Closed from Mon, Oct 12, 2026 until Thu, May 13, 2027 A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.2

Excellent

6,212 reviews

Highlights

+Great location
+Friendly staff
+Comfortable rooms
+Good amenities

Could Improve

–Hidden charges
–Cleanliness issues
–Service responsiveness

Cleanliness7.7

Some cleanliness issues reported, including dirty dishes and bathroom leakage.

Service8.6

Overall friendly service, though there were some issues with staff responsiveness.

Location9.2

Amazing views and a great location near attractions.

Room Quality8.1

Rooms are generally spacious and comfortable, though not always meeting requests.

Amenities8.7

Good amenities including the waterpark and sauna.

Value for Money7.6

Concerns over hidden charges and additional fees.

Food and Beverage7.2

Breakfast quality was deemed okay, but issues with cleanliness were noted.

Overall Experience8.6

Enjoyable stay, with a beautiful view despite some service and cleanliness concerns.

Jessica

Family With Children · Jun 2026

Great view!

via Nuitee

Keshia

Solo Traveller · Jun 2026

Ask for a better room

Liked:Everything about the hotel is nice. I was there for a business conference .

Disliked:The parking is far but you can walk inside to get to parking garage 15min walk. The internet was down the tv and the heat wasn't working unfortunately

via Nuitee

Tracey

Extended Group · Jun 2026

Great stay

Liked:Great views from Fallsview rooms, fabulous breakfast, buffet style, great omelettes cooked by the most smiley and happy member of staff Edna! Would recommend

via Nuitee

ZHENYI

Solo Traveller · Jun 2026

via Nuitee