The Brock Niagara Falls Fallsview, Tapestry by Hilton

The presence of a possible glass piece in the bathroom indicates safety and cleanliness issues.

Overall, the service was noted to be good, though there were some issues related to staff responsiveness.

The hotel is well-located within easy walking distance of the falls, which is a positive aspect.

Complaints about room size and the upgrade not providing a clear view of the falls negatively affected this rating.

Hotel offers amenities, though in-room wifi incurs additional charges.

Parking prices and wifi charges were considered high relative to the services received.

Breakfast was included, which was viewed positively despite initial confusion.

The overall experience was mixed due to both positive interactions and significant issues encountered.