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Quality Inn & Suites

Niagara Falls · ca

Quality Inn & Suites

6.4
Good1,394 reviews
  1. Hotel Collection
  2. /Hotels in Niagara Falls
  3. /Quality Inn & Suites
ParkingSelf parking (surcharge)Secured parkingScreens / Barriers between staff and guests for safetyNon-smoking roomsAir conditioning

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Parking, Non-smoking rooms, Air conditioning, Family rooms, Fax/photocopying, Non-smoking throughout

Location

Niagara Falls, ca

Convenient Location in the Heart of Niagara Falls

Located in the vibrant Fallsview district, Quality Inn and Suites offers easy access to iconic attractions such as Skylon Tower, Casino Niagara, and Niagara Fallsview Casino Resort.

Modern Amenities for a Comfortable Stay

Enjoy complimentary WiFi, a 24-hour front desk, and convenient on-site private parking. Need to catch up on work? Make use of the business centre or grab a refreshing drink from the vending machines.

Explore Niagara's Wonders

With Rainbow Bridge, Journey Behind the Falls, and Horseshoe Falls just a stone's throw away, immerse yourself in the beauty of Niagara Falls during your stay at Quality Inn and Suites.

Book your stay now and experience the best of Niagara Falls at Quality Inn and Suites!

Loading rooms and rates...

Location

How to Find Us

5234 Ferry Street

Niagara Falls · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.

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QUALITY INN & SUITES

Guest Reviews

What Guests Say

6.4

Good

1,394 reviews

Highlights

  • +Friendly staff
  • +Spacious rooms
  • +Good location

Could Improve

  • –Cleanliness issues
  • –Inadequate amenities
  • –Poor breakfast
Cleanliness5.7

Multiple reviews mentioned cleanliness issues, including bugs and ants.

Service8.2

Overall positive feedback on staff friendliness and professionalism.

Location7.7

Location was generally well-received but impacted by construction.

Room Quality6.2

Spacious rooms noted, but issues with cold temperatures and thin walls.

Amenities5.2

Breakfast was lacking and many amenities were not available due to renovations.

Value for Money6.7

Guests felt they paid for services that weren't provided, but some appreciated the hotel’s pricing.

Food and Beverage5.2

Breakfast was described as very inadequate, with few options available.

Overall Experience6.2

Mixed feelings with some positive aspects but significant issues reported.

Grace

Solo Traveller · May 2026

8

Good in all specially breakfast, clean surroundings, helpful staffs when needed.

Liked:Near the places we like to go eat & other activities are walking distance .
Disliked:Slow WiFi & tv doesn’t work in our room.

via Nuitee

Lourdes

Solo Traveller · May 2026

7

It’s ok for 1 night stay.

Liked:Convenient to places we want to see
Disliked:Place needs to be updated

via Nuitee

Lauren

Solo Traveller · Apr 2026

10
Liked:Location was great, price was right, staff were friendly.

via Nuitee

Lindsay

Couple · Apr 2026

3

Wasn’t bad overall

Liked:Location was great Close to everything
Disliked:Found dirty underwear in the bed Didn’t notice it when we were sleeping but when we were making the sheets the next morning a pair of men’s underwear were rolled up in between the sheets

via Nuitee