Name: Quality Inn & Suites
Address: 5234 Ferry Street, Niagara Falls, L2G 1R5
Rating: 6.4

Quality Inn & Suites, Niagara Falls | Member Rates | Dyme

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Niagara Falls, ca

Convenient Location in the Heart of Niagara Falls

Located in the vibrant Fallsview district, Quality Inn and Suites offers easy access to iconic attractions such as Skylon Tower, Casino Niagara, and Niagara Fallsview Casino Resort.

Modern Amenities for a Comfortable Stay

Enjoy complimentary WiFi, a 24-hour front desk, and convenient on-site private parking. Need to catch up on work? Make use of the business centre or grab a refreshing drink from the vending machines.

Explore Niagara's Wonders

With Rainbow Bridge, Journey Behind the Falls, and Horseshoe Falls just a stone's throw away, immerse yourself in the beauty of Niagara Falls during your stay at Quality Inn and Suites.

Book your stay now and experience the best of Niagara Falls at Quality Inn and Suites!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

6.4

Good

1,418 reviews

Highlights

+Friendly staff
+Spacious rooms
+Good location

Could Improve

–Cleanliness issues
–Inadequate amenities
–Poor breakfast

Cleanliness5.7

Multiple reviews mentioned cleanliness issues, including bugs and ants.

Service8.2

Overall positive feedback on staff friendliness and professionalism.

Location7.7

Location was generally well-received but impacted by construction.

Room Quality6.2

Spacious rooms noted, but issues with cold temperatures and thin walls.

Amenities5.2

Breakfast was lacking and many amenities were not available due to renovations.

Value for Money6.7

Guests felt they paid for services that weren't provided, but some appreciated the hotel’s pricing.

Food and Beverage5.2

Breakfast was described as very inadequate, with few options available.

Overall Experience6.2

Mixed feelings with some positive aspects but significant issues reported.

Byron

Solo Traveller · Jun 2026

Good and Bad

Liked:It was close to Clifton Hill

Disliked:The room door is damaged and won't close properly

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Amy

Couple · Jun 2026

Had a great stay, and suited our needs perfectly for a few days at Niagara Falls!

Liked:Breakfast was surprisingly varied - lots of options and was delicious (besides the eggs were very greasy). The room was quiet and very comfortable - it had everything we needed and enjoyed our stay a lot! Location is great as well, and I loved the attached boba shop - such a cool idea. The pool was very spacious also.

Disliked:The room was a touch older/empty, and the shower was a bit small - wasn't a huge fan of having to cross the parking lot to get to our room but it wasn't far so not a huge deal. The hot tub in the pool section was closed which was a bit disappointing too.

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Dharam

Solo Traveller · Jun 2026

Liked:Separate rooms from the main building need to be reviewed , room set-up. Microwave not available needed to go in the main building. Positive points great customer service i met 3 customer service agents. 2 ladies and 1 gent was wonderful very cooperative and helpful great job 👍 breakfast wonderful

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Ali

Solo Traveller · Jun 2026

Every things was good.

Liked:Breakfast

Disliked:Parking fee + Room view

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Location

How to Find Us

5234 Ferry Street

Niagara Falls · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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