Name: Empress Inn and Suites by the Falls
Address: 5951 Clark Avenue, Niagara Falls, L2G 3W3
Rating: 6.3

Empress Inn and Suites by the Falls, Niagara Falls | Member Rates | Dyme

ParkingSelf parking (surcharge)Secured parkingRestaurantScreens / Barriers between staff and guests for safetyNon-smoking rooms

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Parking, Non-smoking rooms, Air conditioning, Restaurant, Room service, Family rooms

Location

Niagara Falls, ca

Prime Location near Niagara Falls

Luxurious Room Amenities

Each room at Empress Inn and Suites by Elevate Rooms boasts a microwave, fridge, and a flat-screen cable TV. Upgrade to a room with a spa bath for extra relaxation.

Convenient Facilities

Enjoy free Wi-Fi, BBQ facilities, and 24-hour reception during your stay. Paid parking is available on-site for your convenience.

Nearby Attractions

Explore Fallsview Casino, Clifton Hill, and Marineland Canada all within a short distance from the hotel.

Experience comfort and convenience at Empress Inn and Suites by Elevate Rooms. Book now for an unforgettable stay!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

6.3

Good

1,503 reviews

Highlights

+Friendly staff
+Great location

Could Improve

–Dirty conditions
–Uncomfortable beds

Cleanliness4.3

Multiple reviews mentioned dirty conditions, including bugs and poorly cleaned rooms.

Service8.2

Staff were described as friendly and helpful, though there were mentions of unprofessionalism.

Location8.3

Proximity to attractions such as Niagara Falls was a consistent positive note.

Room Quality5.2

Room quality was frequently criticized, with issues like musty smells and uncomfortable beds.

Amenities6.3

Basic amenities were available, though some technical issues were noted.

Value for Money6.7

Mixed opinions on value, with some guests feeling charges were not as advertised.

Food and Beverage5.3

Limited comments, but lack of breakfast noted as a disservice.

Overall Experience6.2

Overall experience was negatively impacted by clean and room quality issues.

Rajesh

Family With Children · Jun 2026

Not good for family

Liked:Wash room tab was broken Found spider web and spider in the room

via Nuitee

Olakunle Ayorinde

Couple · May 2026

Nice experience

Liked:The location is spot on

Disliked:After paying that much, having to pay for parking

via Nuitee

Ong

Family With Children · May 2026

you get what you pay for

Liked:location is walking distance from the falls

Disliked:bathroom is very dark and very clean., the main lobby the car park looks like a garage

via Nuitee

Maria Palazzolo

Solo Traveller · May 2026

Liked:Nothing

Disliked:Everything

via Nuitee

Location

How to Find Us

5951 Clark Avenue

Niagara Falls · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that parking spots are destined to cars and bikes only. Only one spot is available per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Parking is subject to availability due to limited spaces. A deposit may be required at the property.

Explore More