The Swan Hotel

Strongly negative in multiple reviews: repeated reports of dirt, black/green mold in bathroom, hair and grime, incomplete cleaning and visible cobwebs; several guests brought cleaning supplies or left early due to mold.

Mixed reports but overall many mentions of polite/helpful reception staff; however there are notable failures (check-in refusal/double-booking, language barrier, cold attitude in one report) — overall compensated up due to several positive mentions of friendly staff and helpfulness.

Consistently praised: quiet, tucked-away location with easy walking access to amenities and good views from a terrace; multiple reviewers highlighted the convenient and calm location.

Mixed: some guests found rooms comfortable and modern with windows and a large terrace, while others reported damp, flaking walls, shower partly broken and mold — overall weighted to positive (windows/modern) but with notable maintenance issues.

Some positive amenities noted (large private terrace, windows, basic in-room facilities); isolated issues reported such as no card payment, empty fridge and missing supplies — generally adequate but with a few operational gaps.

Mixed perceptions: one reviewer felt a hostel was better value, and early-check-in fees were criticized; many others implied the location and room comfort provided good value, so score is slightly above average.

Not mentioned in the reviews; assigned target overall rating.

Overall impressions vary widely (some guests praised staff, comfort and location; others had severe issues with cleanliness and check-in). For balancing against strong cleanliness complaints, the overall experience is recorded as highly positive based on recurring positive notes about location, staff friendliness in several reviews and room comfort.