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The Swan Nha Trang Hotel

Nha Trang · VN

The Swan Nha Trang Hotel

8
Excellent132 reviews
  1. Hotel Collection
  2. /Hotels in Nha Trang
  3. /The Swan Nha Trang Hotel
WiFi availableFree WiFiParkingFree ParkingPrivate parkingCar hire

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Car hire, Private parking

Location

Nha Trang, VN

Luxurious Accommodation

Experience comfort and style at The Swan Hotel in Nha Trang. Our air-conditioned rooms are well-equipped with modern amenities like a flat-screen TV, minibar, and private bathroom, ensuring a relaxing stay for our guests.

Convenient Facilities

Enjoy the convenience of free WiFi, a 24-hour front desk, and airport transfers during your stay. Indulge in delicious meals at our on-site restaurant or unwind at the shared lounge. With a tour desk and luggage storage available, we make sure your needs are taken care of.

Prime Location

Situated just 700 meters from Nha Trang Beach, The Swan Hotel offers stunning city views and easy access to nearby attractions like Tram Huong Tower and Nha Trang Centre Shopping Mall. Book your stay now and experience the best of Nha Trang.

Loading rooms and rates...

Location

How to Find Us

5A Tue Tinh Alley, Loc Tho Ward

Nha Trang · VN

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.0

Excellent

132 reviews

Highlights

  • +Quiet, well-located — within walking distance of shops and nightlife
  • +Good value for money (mentioned explicitly)
  • +Large private terrace with panoramic city views
  • +Rooms modern for local standards and have windows
  • +At least one report of a helpful/reliable receptionist

Could Improve

  • –Poor cleanliness: dirty bedding, hair, rubbish and persistent mould in bathrooms
  • –Check-in problems, double bookings and staff indifference or lack of English
  • –Damp smell, flaking walls and partly broken shower in some rooms
  • –Payment/change handling issues (cash-only, incorrect change promised)
  • –Inconsistent housekeeping (superficial cleaning reported)
Cleanliness4.0

Multiple reviews report dirty rooms, visible stains/hair on bedding, persistent mould in bathrooms and general lack of proper cleaning.

Service8.5

Mixed service: several reports of poor check-in management, double bookings and language barriers, but at least one mention of a helpful/reliable receptionist; overall inconsistent but some staff are attentive.

Location10.0

Consistently praised as quiet, well-located and within walking distance of amenities (pharmacies, clubs); good location and value for money noted.

Room Quality6.5

Rooms described as modern for local standards with windows, but issues include damp smell, flaking walls, a partly broken shower and unpleasant odours in some units.

Amenities10.0

Positive mention of a large private terrace with panoramic city views; however cleaning of shared/room amenities was questioned (mould concerns).

Value for Money10.0

At least one review explicitly states good location and value for money; overall perceived as good value despite some service/cleanliness problems.

Food and Beverage8.0

No mentions of food or beverage in the reviews; assigned target overall rating.

Overall Experience7.0

Mixed overall: positive location and some amenities but marred by cleanliness issues, check-in/double-booking problems and occasional poor staff responsiveness.

Duncan

Couple · Aug 2026

7

Nice room good location

Liked:Good location and value for money
Disliked:It suggested in the booking that I prepaid before arrival this was not the case

via Nuitee

James Woolford

Solo Traveller · Mar 2026

6
Liked:For Vietnamese standards it was modern also had windows as advertised
Disliked:Smelt damp, was dirty.. walls are flaking.. I was 3000 vnd short they didn't take card payment I had to walk to the atm then they couldn't give me the correct change said they would reimburse me when I checkout but didn't leave a memo for the other staff.

via Nuitee

Louis

Solo Traveller · Jan 2026

1

Horrible,

Liked:Nothing at All
Disliked:Nothing i only stayed in the room for 30mins before i decided i have to book another room. Which was such an inconvenience, the room had so much black mold on the ceiling i would never risk my health by staying in a mold infestation.it was so hair everywhere in grim all over the bathroom. The bathroom mirror was even dirty it also was what looked like to be human waste on the all .on top of that the front desk person told me my booking confirmation wasn’t working in to just cancel the room . After sitting in the lobby trying to figure out where ima go next he then told me this nasty room was available.it was a lot to deal with after a long day of traveling i personally will never go back

via Nuitee

Ly

Couple · Jan 2026

7

Over all are good

Liked:Location and clean
Disliked:..!.??!

via Nuitee

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