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The Empyrean Nha Trang

Nha Trang · VN

The Empyrean Nha Trang

9.8
Exceptional195 reviews
  1. Hotel Collection
  2. /Hotels in Nha Trang
  3. /The Empyrean Nha Trang
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Nha Trang, VN

Luxury Accommodation

Experience 5-star luxury at The Empyrean Nha Trang with air-conditioned rooms, free WiFi, and private bathrooms. Some rooms even offer balconies and city views for a truly opulent stay.

Top-Notch Facilities

Enjoy a range of facilities including an outdoor pool, fitness centre, and private beach area. Indulge in delicious meals at the on-site restaurant and take advantage of services like room service and a 24-hour front desk.

Prime Location

Located near Nha Trang Beach, this hotel is close to popular attractions like Nha Trang Centre Shopping Mall and Tram Huong Tower. With Cam Ranh International Airport just 35 km away, convenience is at your doorstep.

Book now for an unforgettable and luxurious stay at The Empyrean Nha Trang.

Loading rooms and rates...

Location

How to Find Us

2 Nguyễn Thị Minh Khai

Nha Trang · VN

+84 258 3848 888

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

In-house guests could access to Sky Blu infinity pool (40th floor) from 06:00 AM to 04:00 PM with no extra fee. Number of access: 01 times/day for 01 room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.8

Exceptional

195 reviews

Highlights

  • +Central location
  • +Friendly staff
  • +Delicious food variety
  • +Nice room design

Could Improve

  • –Cleanliness issues
  • –Elevator wait times
  • –Limited gym facilities
  • –Breakfast service slow
Cleanliness9.3

Concerns about cleanliness with reports of cockroaches and unclean rooms.

Service10.0

Overall service was friendly and helpful, standard quality for this hotel tier.

Location10.0

Great central location, all services around are convenient.

Room Quality9.7

Rooms are nice and modern but some issues reported, like mirror light not working.

Amenities9.7

Amenities like the pool were well-received, though the gym was below expectations.

Value for Money10.0

Decent value given the location and amenities, though service issues noted.

Food and Beverage9.8

Food variety was good but breakfast service was slow.

Overall Experience10.0

Mixed feelings due to cleanliness issues but enjoyed the overall stay.

Tuong K

Solo Traveller · Jul 2026

4

Will not come back ever again

Liked:Nothing to like about this property. Bad experience overall, except the cleaning staffs were helpful
Disliked:The room was not very clean with odd smell, the elevator was a disaster. Wait 15 minutes minimum to go up or down and only one side of the elevator for customers. The location is okay, it was during a festival so lots of street were blocked, hard to book transportation

via Nuitee

Tutu Geoff

Solo Traveller · Jun 2026

4

Disappointment is a under statement..

Liked:The location.
Disliked:Where do i start.. 🤔 At no point when booking this 5 star (questionable) hotel on booking. Com does it state that this hotel is in a property shared by another company the panorama property services.... And that in are hotel there are actually private apartments that are not owned by the hotel.. The people in the next room had rented the room privately from a independent owner.. Intresting as we thought we were going to a 5 star hotel.. Not a, apartment block. With a few hotel rooms.. How do i know this you ask.. Because after speaking with the housekeeping they informed me that there are different cleaning company's cleaning the rooms depending on who you are staying with... We did not feel safe knowing there were many people who were staying in rooms close by that had know connection with the hotel.. So noise from these rooms could not be dealt with by the hotel as guests were not there guests.... 😯 The room was tired damaged wall paper. Dirty walls. Very strange the balcony door dies not have a handle on the outside so if you shut the door you cannot open it from the balcony side. The front of the property is mayhem. Nothing is organised no security no people directing traffic. Just crazy.... And this is because the property has many other properties inside hence the amount of people swarming in.. To be honest at know point did we feel safe or secure in this hotel as so many people who were not staying in the hotel could wander freely throughout the floors... The lifts are inadequate high season you can potentially wait 30 minutes for a lift.. Unfortunately there is no solution as this is a design fault by the architects when building this building. There are two swimming pools.... But let me add the swimming pool on the 40th floor is not owned buy the hotel. And you are only aloud access to the rooftop pool once a day. We did use it once. But felt the standard was very low. There was lack of maintenance. Ie broken tiles and concrete.

via Nuitee

47duyenn

Couples · May 2026

10

Great experience, highly recommend

Liked:Friendly and helpful staff, great food also.

via tripadvisor

Alan

Extended Group · May 2026

10

Luxurious hotel that is conveniently located near the beach.

Liked:Super luxurious hotel. Convenient location and amazing view. Lots of massage places around.
Disliked:The town is primarily Russians, which makes it not feel like Vietnam.

via Nuitee

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