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Maple Hotel & Apartment

Nha Trang · VN

Maple Hotel & Apartment

8.4
Excellent122 reviews
  1. Hotel Collection
  2. /Hotels in Nha Trang
  3. /Maple Hotel & Apartment
Free WiFiParking (limited spaces)Pool umbrellasPool sun loungersConcierge serviceSafe-deposit box at front desk

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Safe-deposit box at front desk, Front desk (limited hours), Porter/bellhop, Pool umbrellas, Tours/ticket assistance, Parking (limited spaces)

Location

Nha Trang, VN

Beachfront Paradise and Modern Comforts

Recreational Delights: Enjoy a day at the private beach, outdoor pool, or 24-hour fitness center.

Tech-Savvy and Convenient: Complimentary Wi-Fi, 24-hour room service, and business center.

Home Away from Home: Relax in air-conditioned rooms with LED TVs and free internet.

Discover the perfect blend of relaxation and luxury at Maple Hotel & Apartment. Book now to experience the best of Nha Trang!

Loading rooms and rates...

Location

How to Find Us

16 Ton Dan, Loc Tho Ward, Nha Trang, Khanh Hoa, 650000

Nha Trang · VN

+84 258 3879 999

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

  • Pool access available from 7:00 AM to 7:00 PM.
  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.4

Excellent

122 reviews

Highlights

  • +Great location
  • +Spacious and comfortable rooms
  • +Variety in breakfast

Could Improve

  • –Communication issues due to language barrier
  • –Limited beach chair availability
Cleanliness8.0

The cleanliness was not explicitly mentioned but can be inferred as standard.

Service8.5

Receptionists did not speak English, which made communication difficult.

Location9.0

Location is ideal, close to the beach and center of Nha Trang.

Room Quality8.4

Rooms are spacious and comfortable.

Amenities8.0

Limited beach chairs available and restrictive booking times for beach access.

Value for Money8.4

The value reflects overall enjoyment of the stay.

Food and Beverage8.5

Abundant variety at breakfast buffet.

Overall Experience8.4

Overall a very good stay with enjoyable aspects.

Véronique

Partner · Jul 2025

8
Liked:L’emplacement est idéal, près de la plage et du centre de Nha Trang. Il y a beaucoup de restaurants et boutiques aux alentours. Les chambres sont spacieuses et confortables. Par contre, j'ai trouvé dommage que les réceptionnistes de l’hôtel ne parlent pas du tout l’anglais, ce qui rendait difficile la communication. Aussi, l’hôtel affiche qu'il est accessible à la plage, mais il n'y a que 10 chaises de plage pour tout l’hôtel et il y a des plages horaires de 3h seulement. Si vous souhaitez réserver une chaise, vous devez vous y prendre à 6h30 le matin même. Il y a beaucoup de variétés au buffet déjeuner, je conseille. Dans l’ensemble, l'hôtel est très bien et j'ai apprécié mon séjour.

via Nuitee

Thi Bao Tram

Family · Jun 2025

2
Liked:Bad check in experience.

via Nuitee

John

· May 2025

10
Liked:Good location near the beach. All amenities close by.

via Nuitee

Leeferry

Family · Apr 2025

6

where's the view

Liked:We booked a two bedroom apartment with “ Panoramic Ocean Views” in October with the Maple apartments AIRBNB group to assure that we got the apartment we wanted and which we have stayed in three times in the past years.We arrived late evening after delayed flight and given our apartment assignment. Our apartment turned out to be a three bedroom with “limited obstructed Views” We called the Agents hotline and asked why we were not informed of the changed before arrival. No answer, but told the original apartment we booked has a” broken door” so not available. We were informed to contact the day agent in the morning. Inspection of the apartment revealed significant issues: the air conditioner remote was inoperative, the on button of the unit worked but only at the coldest and highest fan settings. We controlled the cold by opening a patio door to let in the heat.The couch was unusable being that the back did not lock in the upright position, The shower area had a great deal of floor mold , more then regular cleaning would show, the walls in the toilet area were smeared with white plaster paste over the black walls in childish manner. The master bedroom’s mattress, upon inspection ( always done to avoid nasty surprises) revealed the side of the mattress torn open due to wear and exposing many of the mattress coils and significant dust and dirt. Contacted the Agent the next day we were never told why we were not contacted about the change but told that the original booked apartment’s owner “ took back the contract “ and all others were full except for the one were were in. With a little encouragement, they “found” a second three bedroom unit with a “partial view “ of the ocean but not the “panoramic “ as we booked. Inspection revealed : the beds were 4 inch rubber mattress toppers over wood slats, very hard, they had a spare mattress which was 12 inches too small width wide but fit the bed. the couch had multiple fluid stains on the cushions which indicated lack of cleaning..they claimed ,cannot be cleaned even though it is a zippered fabric covering that can be removed for cleaning .They offered a sheet to cover the stains. a safety issue was that the water boiler is in the ceiling and not accessible to control easily , so unknown to us, it was turned on to the highest level, our 14 yo burnt her hand due to the water being just below boiling and caused minor blistering( fortunately, she was not taking a shower!)..when the agent was asked about this told that the water heater could not be turned down and unwilling to post a safety warning sign When we inquired about an apartment change ,the agent again reported no other units available due to “ overbooking” this time. We stayed because I was recovering from a bad bout of norovirus and did not have the energy to move . Sadly, the Maple had been a nice beachfront accommodation but gets a hard pass and not recommended by us due to the communication issues, cleanliness and health and safety concerns.

via tripadvisor

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