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Inn At The Quay

New Westminster · ca

Inn At The Quay

8.5
Excellent508 reviews
  1. Hotel Collection
  2. /Hotels in New Westminster
  3. /Inn At The Quay
ParkingSecured parkingRestaurantElectric bicycle charging stationFitness facilities (surcharge)Non-smoking rooms

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Restaurant

Location

New Westminster, ca

Scenic River Views:

Experience breathtaking views of the Fraser River right from your room at Inn at the Quay. The picturesque setting creates a tranquil atmosphere perfect for relaxation and rejuvenation.

Convenient Location:

Centrally located in historic New Westminster, our hotel offers easy access to key attractions and transportation. With skytrain access to Vancouver city centre, guests can explore the best shopping spots, sports arenas, and business hubs with ease.

Fine Dining Experience:

Indulge in award-winning dining at the Boathouse Restaurant and Marine Lounge located adjacent to the hotel. Delight your taste buds with fresh seafood, premium meats, and local wines while soaking in the stunning waterfront views.

Book your stay at Inn at the Quay for a memorable and convenient experience in British Columbia.

Loading rooms and rates...

Location

How to Find Us

900 Quayside Drive

New Westminster · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note, the guest must be 19 years of age with valid photo ID and a valid credit card to check-in. Please note that pets are only allowed upon request and subject to approval. Please note that a maximum of 2 pets is allowed per room. Please note that pets will incur an additional charge of CAD 60 per stay.

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INN AT THE QUAY

Guest Reviews

What Guests Say

8.5

Excellent

508 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Comfortable rooms
  • +Beautiful views

Could Improve

  • –Rooms are dated
  • –Lack of certain amenities
  • –Breakfast wasn't great
Cleanliness8.5

The cleaning staff did a great job providing a good clean room. Some comments mention cleanliness positively.

Service9.4

Front desk staff always so friendly and helpful, excellent server for dinner.

Location9.5

Great location near the river and boardwalk, easy access to restaurants.

Room Quality8.4

Rooms are comfortable and clean; however, some rooms are dated and noisy.

Amenities8.0

Some amenities were lacking, such as no safe in the room and limited conveniences.

Value for Money7.4

Rooms are very dated for over $400 a night, not a good value.

Food and Beverage8.0

Breakfast was just okay, but dinner was outstanding.

Overall Experience8.9

Multiple reviews highlighted a lovely stay, accommodating staff, and beautiful views.

debandharry

Family · May 2026

10

We would DEFINITELY stay here again!

Liked:My husband and I booked this hotel based on the photo on their website. It is on the waterfront and we like to photograph, so we enjoyed being on the balcony and photographing the boats, tugs, and barges, coming up and down the river, but also the trains crossing the river and alongside the hotel. The sunsets and sunrises were beautiful. Our room was delightful and very comfortable, and the staff was very welcoming. The location is incredible with the waterfront park. We so enjoyed walking along the boardwalk and especially thought the amenities for families such as picnic areas, benches, planted flowers, playground areas for children, and the "local history photographs" on steps was amazing! We ate at the Boathouse next door and had their Happy Hour Menu and then ate again for dinner the next day. It was excellent. (Separate review) Overall, our stay was so much fun!!

via tripadvisor

Kayla

Solo Traveller · Apr 2026

10

The ropes were great. The balcony was beautiful. The welcome gift was cute. Very comfortable. Will stay there again.

Liked:The private balcony overlooking the Frasier river

via Nuitee

Vicky

Solo Traveller · Apr 2026

10
Liked:My meeting took longer than expected and staff was very accommodating of my request to extend my checkout time a little. I sincerely appreciate that.

via Nuitee

morganw682

Business · Apr 2026

6

Fool me thrice....

Liked:This was the third time I stayed here and it wasn't as good as the first. I enjoy the location and safe feeling in the area. During my first stay they gave a welcome gift of bottled water and chocolates, and a goodbye gift bag of candy, which I thought was a thoughtful touch. On my second visit, I noticed that every guest checking in around me was offered the welcome gift, while it was not offered to me. I had to ask for it. On this most recent stay, I again had to ask for the welcome gift (same employee as last time) and there was no goodbye gift at all. Cleanliness was issue this time. All 4 glasses in my room where absolutely disgusting! There were some random hairs on the bedding and in the bathroom. But the last straw for me was one day when I came back to the hotel, I used the side door, which I saw a lot of people use. I heard an employee behind the counter whisper something to another staff member, "she came in the side door...." The employee then proceeded to come out to the elevator and stand there watching me until I got in a used my key card. This wouldn’t have bothered me if it appeared to be standard security protocol, but it clearly wasn’t applied to other guests—only to me. I won’t speculate on the reasons, but the situation made me uncomfortable. As a result, I’ve cancelled my July reservation and will be trying a different hotel in Coquitlam next time.

via tripadvisor