Naples · IT

Up Hotel

Name: Up Hotel
Address: Via Cesare Rosaroll 6, Naples, 80139
Telephone: +39 081 261006
Rating: 6.2

6.2

Good277 reviews

WiFi availableFree WiFiParkingAccessible parkingParking garageBar

Check-in / Check-out

From 02:00 PM · Until 10:30 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Room service

Location

Naples, IT

Central Location

Located in the heart of Naples, just 600 meters from Napoli Centrale Train Station, Up Hotel provides easy access to the city's main attractions and transportation hubs.

Modern Amenities

Enjoy modern comforts in every room, including air conditioning, Smart flat-screen TVs, and private bathrooms with complimentary toiletries. Select rooms even feature a balcony for stunning city views.

Roof Garden and Breakfast

Relax and unwind in the hotel's charming roof garden or kickstart your day with a delicious continental buffet breakfast, setting the perfect tone for exploring Naples.

Experience the best of Naples at Up Hotel - book your stay now and make unforgettable memories in this vibrant city.

Loading rooms and rates...

Location

How to Find Us

Via Cesare Rosaroll 6

Naples · IT

+39 081 261006

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 10:30 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Naples · IT

Up Hotel

6.2

Good277 reviews

WiFi availableFree WiFiParkingAccessible parkingParking garageBar

Check-in / Check-out

From 02:00 PM · Until 10:30 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Room service

Location

Naples, IT

Central Location

Located in the heart of Naples, just 600 meters from Napoli Centrale Train Station, Up Hotel provides easy access to the city's main attractions and transportation hubs.

Modern Amenities

Roof Garden and Breakfast

Relax and unwind in the hotel's charming roof garden or kickstart your day with a delicious continental buffet breakfast, setting the perfect tone for exploring Naples.

Experience the best of Naples at Up Hotel - book your stay now and make unforgettable memories in this vibrant city.

Loading rooms and rates...

Guest Reviews

What Guests Say

6.2

Good

277 reviews

Highlights

+Good location
+Friendly staff

Could Improve

–Poor cleanliness
–Awful service
–Lack of amenities

Cleanliness4.8

Multiple reviews indicate significant issues with cleanliness, particularly the dirty bathroom experiences.

Service5.8

Terrible service reported, with instances of no staff presence and issues with breakfast not being served.

Location9.8

Positive feedback about the location with several mentions of its convenience.

Room Quality6.8

Mixed feedback on room quality with issues in some rooms but also mentions of adequate space.

Amenities5.8

Reviews highlighted a lack of amenities and issues with facilities, such as the kitchen being closed.

Value for Money5.8

Perception of high cost relative to the service and quality provided, with comments on feeling ripped off.

Food and Beverage4.8

Negative reviews about breakfast service and missing items.

Overall Experience5.8

General sentiment reflects a negative overall experience with multiple complaints.

Karina

Couple · Jun 2026

Clean hotel, but the noise and safety concerns led us to change accommodations.

Liked:The hotel was clean

Disliked:While the property itself was clean, we did not feel safe in the surrounding area. Several locals advised us not to walk around at night, which made us uncomfortable. The walls were very thin, and we could hear everything from neighboring apartments, making it difficult to relax. Due to the noise and concerns about safety, we ultimately decided to move to another hotel.

via Nuitee

Flyingatusk

Solo Travel · May 2026

Very unsatisfactory

Liked:No one available at reception despite a sign giving opening times. No hot water for two days. Shower head off the wall and once fixed, not working. Wash hand basin with water stopper. Very arrogantly been told if I didn't like it I should have left the day I arrived. If I did that I would have lost my money. Breakfast not onsite, few hundred meters away in a local bar.

via tripadvisor

Franco

Solo Traveller · May 2026

Dissatisfactory

Liked:Nothing

Disliked:No one available at reception despite notice saying that was covered . No one reply when calling reception. No hot water for two days. Showeer head faulty, off the wall and when fixed no water coming out. Bathroom wash hand basin without stopper. Staff rather arrogant when asked to change room, nothing available and if you didn't like it should have left when I arrived. Breakfast not on site, few hundered meters away in a different bar

via Nuitee

Iveta

Solo Traveller · Apr 2026

Liked:Very clean, pretty view from the window. Good location very close to the train station and the airport buses.

Disliked:Expected a bit more from the breakfats. Photos are not representative of it. Paper thin walls, we could hear every word of our noisy neighbours including their loud music. Very low water pressure in the shower. Temperature of the shower also difficult to set. Runs either boiling hot or cold.

via Nuitee

Location

How to Find Us

Via Cesare Rosaroll 6

Naples · IT

+39 081 261006

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 10:30 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.