Name: Palazzo Caracciolo Naples
Address: Via Carbonara 111/112, Naples, 80139
Telephone: +39 081 016 0111
Rating: 8.6

WiFi availableFree WiFiRestaurantSpa/wellness centerFitness/spa locker roomsBar

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Fitness center

Location

Naples, it

Luxurious Accommodation

Experience the charm and history of Naples at Palazzo Caracciolo Naples, a new hotel nestled in a historic palace. Each room offers the comfort and elegance you desire, with a touch of royalty from its regal past.

Fine Dining and Event Spaces

Indulge in local flavors and Mediterranean delights at our elegant restaurant, or unwind with a drink at the stylish bar. With 8 meeting rooms available, we are the perfect venue for your business or social gatherings.

Central Location

Located in the heart of Naples, our hotel provides easy access to all the vibrant city has to offer. Explore the nearby attractions and immerse yourself in the rich culture and history of this fascinating destination.

Book now for an unforgettable stay at Palazzo Caracciolo Naples.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

1,199 reviews

Highlights

+Friendly and accommodating staff
+Impeccable cleanliness
+Beautiful structure
+Great breakfast options

Could Improve

–Room size and comfort issues
–Neighborhood concerns
–High beverage prices

Cleanliness7.8

Numerous mentions of cleanliness being impeccable but offset by issues regarding room size affecting comfort.

Service9.8

Repeated positive highlights about the staff being friendly, accommodating, and professional.

Location8.3

Mixed feelings about the neighborhood, but overall a good location in a chaotic city.

Room Quality7.3

Issues with room size and discomfort in individual reviews; needs improvement.

Amenities8.8

Mention of great breakfast options and wellness facilities, though improvements could be made.

Value for Money8.8

Overall considered good value, but some mentions of high beverage prices.

Food and Beverage8.3

Good breakfast but could benefit from improved variety.

Overall Experience9.3

Overall experience was praised, especially for special events like New Year’s Eve.

Michail

Couple · Aug 2026

Bad staff and not clean - Would not recommend

Disliked:Unprofessional and unwelcoming reception and the staff in general Not clean rooms - bed sheets had sticky stains, not clean at all Waiting for 1:30 hours for them to bring our luggage in the rooms, so we couldnt shower. We had to call them 3 times to ask for our luggage

via Nuitee

SILVANA

Extended Group · Aug 2026

It was a good location but other than that I would go elsewhere because they were not courteous enough to compensate for

Liked:Clean and comfortable

Disliked:Very small rooms and the spa wasn’t working which i did. It get the value of my money spent there. I wanted a credit they didn’t offer compensation.

via Nuitee

Ben78283848393893

Couples · Aug 2026

Lovely hotel

Liked:This hotel is in a good location as only 1km from the train station. The hotel is lovely and clean and beds are really comfortable, and staff are very friendly. Although we did pick this hotel as it offered as spa which we thought would be really nice to use after long days of lots of walking. Unfortunately this was out of action while we were there, which was a real disappointment. We were told to check each day if it was fixed, but each day we were told maybe tomorrow….

via tripadvisor

Winfried

Family With Children · Aug 2026

Great hotel with great service

Liked:The service at dinner in the restaurant was extremely nice. What a very nice jolly waiter we had. The food and wine suggestions he made were excellent as well. Though the bed was a little hard the bedding sheets etc were of a very nice quality. The service at check in check out was good as well. The man was guiding me for a one hour neighbourhood walk through the map that he gave me. The hotel itself was really beautiful and gives you a luxury feeling.

Disliked:The neighbourhood is not nice at all.

via Nuitee

Location

How to Find Us

Via Carbonara 111/112

Naples · it

+39 081 016 0111

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that the wellness centre is closed on Sundays and Mondays. Please note that 'The Wellness' Humid Area is not Available for the month of October. When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited. If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorisation by the cardholder must be submitted at the property. When travelling with pets, please note that an extra charge of € 20 per pet, per night applies. The property can only allow pets with a maximum weight of 10 kilos. For bookings of 6 rooms or more, be aware that different policies will be applied by the group & events dept.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

1,199 reviews

Highlights

+Friendly and accommodating staff
+Impeccable cleanliness
+Beautiful structure
+Great breakfast options

Could Improve

–Room size and comfort issues
–Neighborhood concerns
–High beverage prices

Cleanliness7.8

Numerous mentions of cleanliness being impeccable but offset by issues regarding room size affecting comfort.

Service9.8

Repeated positive highlights about the staff being friendly, accommodating, and professional.

Location8.3

Mixed feelings about the neighborhood, but overall a good location in a chaotic city.

Room Quality7.3

Issues with room size and discomfort in individual reviews; needs improvement.

Amenities8.8

Mention of great breakfast options and wellness facilities, though improvements could be made.

Value for Money8.8

Overall considered good value, but some mentions of high beverage prices.

Food and Beverage8.3

Good breakfast but could benefit from improved variety.

Overall Experience9.3

Overall experience was praised, especially for special events like New Year’s Eve.

Michail

Couple · Aug 2026

Bad staff and not clean - Would not recommend

via Nuitee

SILVANA

Extended Group · Aug 2026

It was a good location but other than that I would go elsewhere because they were not courteous enough to compensate for

Liked:Clean and comfortable

Disliked:Very small rooms and the spa wasn’t working which i did. It get the value of my money spent there. I wanted a credit they didn’t offer compensation.

via Nuitee

Ben78283848393893

Couples · Aug 2026

Lovely hotel

via tripadvisor

Winfried

Family With Children · Aug 2026

Great hotel with great service

Disliked:The neighbourhood is not nice at all.

via Nuitee