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Hotel Monterrey Macroplaza

Monterrey, Mexico

Hotel Monterrey Macroplaza

7.5
Very Good2,271 reviews

Morelos 574 Ote Col. Centro

Morelos 574 Ote Col. Centro

  1. Hotels
  2. /Hotels in Monterrey
  3. /Hotel Monterrey Macroplaza
WiFi availableFree WiFiParkingFree ParkingPrivate parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Monterrey, Mexico

Central Location and Modern Amenities

This Monterrey hotel is situated in the heart of the city, right by Macroplaza Square. The indoor pool and business center offer guests both relaxation and convenience.

Comfortable Rooms and Dining Options

The hotel provides free WiFi, soundproof rooms with minibars, and a complimentary coffee and tea service. The on-site restaurant and bar offer a variety of dining options from breakfast to dinner.

Convenient Facilities and Nearby Attractions

Guests can enjoy the gym, lounge with a large LCD screen, and explore nearby attractions like the Old Quarter and Contemporary Art Museum within walking distance. CINTERMEX Business Centre and the airport are also easily accessible.

Book your stay at Hotel Monterrey Macroplaza now for a perfect blend of comfort and convenience.

Loading rooms and rates...

Location

How to Find Us

Morelos 574 Ote Col. Centro

Monterrey, Mexico

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that not all rooms can accommodate children. Please check room type and occupancy before making a reservation. You must show a valid photo ID and credit card upon check-in. Swimming pool is open.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Swimming pool: Closed from Sat, Aug 29, 2026 until Wed, Sep 30, 2026 A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.5

Very Good

2,271 reviews

Highlights

  • +Excellent, central location
  • +Some guests praise attentive staff
  • +Breakfast praised by some as a positive start
  • +Central/safe/comfortable location for exploring

Could Improve

  • –Poor cleanliness: dirt, odors, insects
  • –Old/dated rooms; hard mattresses and flat pillows
  • –Amenities frequently non-functional (pool, gym, elevators)
  • –Reservation and room-assignment issues; card reader problems
  • –Limited or low-quality breakfast
  • –Thin walls and noise from neighboring rooms
Cleanliness5.5

Multiple reviews mention dirty rooms, stained/old carpet, humidity/mildew odor, presence of cockroaches and ants — clear cleanliness concerns.

Service9.0

Mixed reports: several guests praise staff attention and helpfulness, though there are notable incidents of reservation errors, slow responses and a few poor interactions. Overall service is often cited positively and is rated higher to reflect the frequent compliments.

Location9.5

Consistently praised as central, convenient and safe ('right in the heart of el centro', 'La ubicación' repeated across many reviews).

Room Quality7.0

Many complaints about old furniture, hard mattresses, very flat pillows, broken bed bases and thin walls/noise; some guests still found rooms acceptable, yielding a mixed but only moderately low score.

Amenities6.0

Frequent issues: pool often unavailable, gym equipment out of order, elevator problems, card-reader door faults and missing in-room amenities (no coffee/water) reported.

Value for Money7.5

Not consistently discussed across reviews; assigned the target overall rating while noting occasional reservation/expectation mismatches that affect perceived value.

Food and Beverage6.5

Breakfast is inconsistent — described as limited or low quality by several guests, though a few found it a redeeming aspect; coffee is often weak or missing.

Overall Experience9.0

Overall stays are often salvaged by the excellent location and several friendly staff interactions despite cleanliness and facility problems; many guests still manage acceptable/positive visits, so the overall experience is rated above average.

JMCR

Couple · Sep 2026

3

Hotel was probably very nice in the 80s, no more, building is showing its age, AC does not work ok

Liked:Location, free parking
Disliked:AC does not work, old infrastructure, dirty premises

Cynthia

Family With Children · Aug 2026

6

Great

Liked:I love that you’re right in the heart of el centro de Monterrey, everything’s close by.
Disliked:It’s old, it needs remodeling.

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