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Safi Royal Luxury Metropolitan

Monterrey · mx

Safi Royal Luxury Metropolitan

9.1
Exceptional1,495 reviews
  1. Hotel Collection
  2. /Hotels in Monterrey
  3. /Safi Royal Luxury Metropolitan
Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Air conditioning, Swimming pool, Restaurant

Location

Monterrey, mx

Luxurious Accommodation with Top-notch Amenities

Experience the epitome of luxury at Safi Royal Luxury Metropolitan in Monterrey. Indulge in our exquisite rooms and enjoy the convenience of our outdoor swimming pool, fitness centre, and on-site restaurant. Let our dedicated staff cater to your every need with our 24-hour front desk and room service.

Convenient Location

Located just 5.3 km from Obispado Museum and in close proximity to ITESM Campus Monterrey and Estadio Tecnológico, our hotel offers easy access to Monterrey's top attractions. With Monterrey International Airport only 37 km away, your journey to comfort and sophistication begins as soon as you land.

Unwind in Style

After a day of exploring the city, unwind with a refreshing drink at our bar and soak in the elegant ambiance of Safi Royal Luxury Metropolitan. Book now and elevate your Monterrey experience with us.

Loading rooms and rates...

Location

How to Find Us

lazaro Cardenas 2400

Monterrey · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

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SAFI ROYAL LUXURY METROPOLITAN

Guest Reviews

What Guests Say

9.1

Exceptional

1,495 reviews

Highlights

  • +Clean rooms
  • +Good breakfast
  • +Comfortable beds
  • +Great location

Could Improve

  • –Rude staff
  • –Confusing guest policy
  • –Long check-in process
Cleanliness8.4

Rooms were clean and comfortable, but check-in was delayed.

Service7.9

There were complaints about rude staff and policies regarding guest access.

Location9.4

Great location with good nearby dining options.

Room Quality9.4

The room was comfortable, though there were noise issues.

Amenities9.9

Great amenities like a swimming pool and jacuzzi.

Value for Money8.9

Felt reasonable for the accommodations offered.

Food and Beverage9.4

Exceptional breakfast selection, highly rated by guests.

Overall Experience9.4

Despite issues, guests enjoyed their stay overall.

Venture42320515842

Family · Dec 2025

2

Ridiculously low quality of service

Liked:Dear Management, I am writing to formally express my disappointment regarding my recent stay at your hotel during the holidays. I booked and fully paid for a room for three nights, specifically because I was traveling to see family and friends and expected to spend time with them during my stay. To my surprise, the front desk staff refused to allow any of my guests to enter my room, stating that it was “hotel policy” because my guests were not registered at check-in. This policy was never clearly communicated during booking or at check-in, nor was I given any explanation of how one is supposed to “register” a guest I may wish to invite later. Am I expected to predict in advance who I may meet or invite? What if I reconnect with someone unexpectedly and want them to visit or spend the night? This restriction is unreasonable and contradicts my extensive experience staying in hotels around the world. Hotels exist to provide privacy, comfort, and flexibility to paying guests. Preventing visitors from even entering my room—despite it being fully paid for—felt excessive, outdated, and frankly unacceptable. The manner in which this policy was enforced by the front desk staff only added to my frustration and significantly diminished what should have been an enjoyable holiday stay. I believe this policy should be clearly disclosed before booking, and its application seriously reconsidered. At the very least, guests deserve transparency and respectful communication when such restrictions exist. I hope you will take this feedback seriously and address both the policy itself and the way it is communicated and enforced. I would appreciate a response regarding how this matter will be handled. Sincerely, Fabian Zavala

via tripadvisor

richardsS3640FD

Friends Getaway · Dec 2025

2

Single beautiful women are assumed prostitutes.

Liked:Security guards are rude and arrogant. They think any nicely dressed women at night are prostitutes. My female friend was asked to get out of a full elevator because she did not belong there. She got out and showed the guard her room key and he walked away without a care in the world. Once she asked the front desk to speak the manager she was told that the manager will be back in 1 hour.

via tripadvisor

osleralant

Family · Nov 2025

10

Safi = excellence

Liked:everything is amazing!! the hotel, service, shower, bedroom, the swimmingpool, everything was more than excelente, definitely i would come back!

via tripadvisor

Omar

Family With Children · Oct 2025

10

I had a great time

Liked:Luxury
Disliked:Every thing awesome

via Nuitee