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Best Western Centro Monterrey

Monterrey · MX

Best Western Centro Monterrey

8.4
Excellent1,191 reviews
  1. Hotel Collection
  2. /Hotels in Monterrey
  3. /Best Western Centro Monterrey
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Monterrey, MX

Convenient Location

Located just a 12-minute walk from Cuauhtemoc Metro Station, Best Western Centro Monterrey offers easy access to central Monterrey, making it an ideal choice for both leisure and business travelers.

Comfortable Rooms

Each air-conditioned room at Best Western Centro Monterrey features classic-style décor, carpeted floors, and essential amenities such as a telephone, safe, and coffee maker. The cozy rooms provide a relaxing retreat after a day of exploring the city.

Delicious Dining Options

Indulge in a daily breakfast at the hotel's restaurant, and savor freshly prepared meat, chicken, and seafood dishes for lunch and dinner. The culinary experience at Best Western Centro Monterrey is sure to delight your taste buds.

Experience convenience, comfort, and culinary delights at Best Western Centro Monterrey. Book your stay now for a memorable Monterrey getaway.

Loading rooms and rates...

Location

How to Find Us

Juárez 351, Norte. Colonia Centro. Monterrey, Nuevo León

Monterrey · MX

+52 81 8125 4700

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

The restaurant closes at 16:00 hrs on Saturdays and Sundays.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.4

Excellent

1,191 reviews

Highlights

  • +Friendly, attentive staff
  • +Central/convenient location (near Macroplaza/Paseo Santa Lucía)
  • +Tasty food / good restaurant
  • +Good value/price for events

Could Improve

  • –Pest issues reported (cockroaches, bedbugs)
  • –Noisy/old air conditioning
  • –Poor cleanliness and worn bathroom fixtures in some rooms
  • –Occasional rude receptionist / isolated overcharging complaint
  • –TV signal and low water pressure issues
Cleanliness5.5

Multiple reviews report poor cleanliness: sightings of cockroaches and bedbugs, stained curtains and worn bathroom fixtures, and requests for deep cleaning/fumigation.

Service9.6

Predominantly positive comments about very friendly and attentive staff and good reception/restaurant service, with a small number of reports about a rude receptionist and an isolated complaint about overcharging.

Location9.8

Consistently praised as central and convenient (close to Macroplaza, Paseo Santa Lucía and downtown), cited repeatedly as a major advantage.

Room Quality7.1

Mixed signals: comfortable beds mentioned but also problems with noisy/old air conditioners, low-quality mattresses in some rooms, and occasional water/electric outages and damaged fixtures.

Amenities7.5

Some amenity problems reported (noisy/old AC units, poor TV signal, low water pressure in showers, dining area lacking AC), but general functionality otherwise acceptable.

Value for Money8.5

Several guests mention good price and good value (special pricing during events); one extreme complaint about overcharging exists but the overall sentiment favors fair value.

Food and Beverage9.2

Food receives strong positive feedback (good flavor/sazón for breakfast and meals), with multiple guests noting tasty and reasonably priced options.

Overall Experience10.0

Overall stays are reported as very positive due to excellent location, friendly staff and good food, though notable cleanliness and some room-quality issues temper some guests' experiences.

Sanchez

Couple · Feb 2026

7
Disliked:location

via Nuitee

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