Memphis · US

Hilton Memphis

Name: Hilton Memphis
Address: 939 Ridge Lake Boulevard, Memphis, TN 38120
Telephone: +1 901-684-6664
Rating: 8.6

8.6

Excellent721 reviews

WiFi availableParkingAccessible parkingRestaurantSwimming poolOutdoor pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Memphis, US

Luxurious Accommodations

Every room at Hilton Memphis offers a premium stay with a flat-screen HDTV, coffee maker, and ironing facilities. Upgrade to select rooms for a cozy seating area and a convenient wet bar.

Dining Delights

Indulge in freshly-made American favorites at Ridgelake Restaurant or unwind at The Lobby Bar with a drink and scenic views. For quick bites, Provisions Market has a variety of options. In-room dining is also available for a relaxing meal.

Business and Events

With a 24-hour business centre equipped with modern amenities and over 30,000 square feet of event space, Hilton Memphis is perfect for business travelers and event planners alike.

Experience the epitome of comfort and convenience at Hilton Memphis - book your stay now!

Loading rooms and rates...

Location

How to Find Us

939 Ridge Lake Boulevard

Memphis · US

+1 901-684-6664

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Tue, Sep 8, 2026 until Sat, May 22, 2027 A deposit may be required at the property.

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Memphis · US

Hilton Memphis

8.6

Excellent721 reviews

WiFi availableParkingAccessible parkingRestaurantSwimming poolOutdoor pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Memphis, US

Luxurious Accommodations

Every room at Hilton Memphis offers a premium stay with a flat-screen HDTV, coffee maker, and ironing facilities. Upgrade to select rooms for a cozy seating area and a convenient wet bar.

Dining Delights

Business and Events

With a 24-hour business centre equipped with modern amenities and over 30,000 square feet of event space, Hilton Memphis is perfect for business travelers and event planners alike.

Experience the epitome of comfort and convenience at Hilton Memphis - book your stay now!

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

721 reviews

Highlights

+Exceptional Customer Service
+Clean Common Areas
+Great Location

Could Improve

–Initial Room Issues
–Value for Money Concerns

Cleanliness8.0

Some reviews mention cleanliness positively, but a negative review pointed out an issue with the initial room.

Service9.9

Multiple reviews highlight exceptional service from staff members, particularly Erin and Shelita.

Location9.0

The location is described favorably with proximity to downtown and amenities.

Room Quality7.9

Some issues reported with room assignment, but overall the rooms are described positively.

Amenities9.0

Amenities like Starbucks and clean common areas were positively noted.

Value for Money7.4

One review indicates dissatisfaction with value for money due to maintenance issues.

Food and Beverage8.5

Breakfast is noted as very good, though there were some issues during check-in regarding information.

Overall Experience9.1

Despite some issues, the overall sentiment is positive with many expressing intent to return.

Timothy

Couple · Sep 2026

Gross

Liked:Staff was friendly

Disliked:The room was disgusting. I reached out to the property and Hilton, they wouldn’t issue a refund.

via Nuitee

Baptist

Solo Traveller · Sep 2026

Liked:Everything

Disliked:Couldn't have a longer stay

via Nuitee

aaronbZ3776SX

Business · Aug 2026

Run down, loud and dirty. Avoid.

Liked:I usually have very good luck on business trips booking Hilton properties, but regretted this one. Coworker’s room was hot, mine was 59 degrees most mornings (seems whatever you set the thermostat to you get whatever). Luckily I was the one with hot water, but the water pressure was very poor. Location isn’t that bad right off Poplar (though be prepared, but even with security roaming the parking lot, really not a place you would feel comfortable with being alone at night. After a rain storm last night, the carpets in the 27th floor were sloshing with water. Probably an indication of a leak in the ceiling which was about as concerning as the crack at the bottom one of the window panes. Wallpaper pealing, fire sprinkler just placed into a messy hole in the ceiling, filthy vents that appear to have not been cleaned in ages. Lobby certainly had potential, but the tables had broken and defective outlets, some of the tables appeared almost water damaged (seems to be a trend). The final night the lobby and throughout the entire hotel went from loud to feeling a bit unsafe. Large group seemed to have wrapped their even drunk and wandered around yelling at each other. Twice there was swearing and threatening each other. Probably could use security inside the hotel as well, especially without much if any staff around. I didn’t have much staff interaction, If this was maybe an $80-$90 stay you could overlook a lot of this, but at $180-$200 a night, would have been better taking my corporate card and Diamond Status elsewhere. Actually feel bad for booking this hotel recently for a couple of my direct reports on previous trips.

via tripadvisor

Luckyjammin

Business · Aug 2026

Solid hotel - some areas would benefit from an update

Liked:Hotel is quite an old design now but the staff were great. The lobby area is spacious and open and we found quite a lot of people choose this area to work in. The WiFi in the property was initially not working correctly but was fixed mid stay. Pool and gym were ok. The food from the coffee/snack area was actually really good. Special thanks to Ms Pat in the restaurant who seemed to know everyone by name. TV system allowed us to cast our own content which was excellent

via tripadvisor

Location

How to Find Us

939 Ridge Lake Boulevard

Memphis · US

+1 901-684-6664

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.