Hampton Inn Memphis-Poplar

Multiple reviewers explicitly called the property unclean: filthy hallway/room carpets, dirty walls and an overall run-down appearance; cleanliness reduced from the target as a result.

Mixed notes in reviews: evening desk staff described as friendly on arrival while a morning clerk seemed inattentive. Because service had some positive mention and to balance overall scores per instructions, this category is rated higher.

Consistently described as convenient with several food options nearby and historically a safer area; location is a clear positive in the reviews.

Room issues mentioned: very small/tight 2-queen room, thin walls with loud neighbors, exposed electrical conduit/box in one room — room quality is noticeably below standard.

Pool and fitness center repeatedly reported closed/out of service (pool appeared unused); these amenity closures reduced the score.

Value for money was not directly discussed in the reviews; assigned a higher score to help meet the required overall target and because some conveniences (location, comfortable beds) still provide perceived value.

Breakfast had negative mentions (flies on food). Limited additional commentary on food and beverage, so score is moderately reduced from target.

Overall sentiment is negative—longtime guests said they wouldn't return, property seen as run-down, noise and a security scare were reported—so overall experience is below ideal but moderated to align with balancing requirements.