Memphis · US

Hampton Inn Memphis-Poplar

Name: Hampton Inn Memphis-Poplar
Address: 5320 Poplar Avenue, Memphis, TN 38119
Rating: 8

Excellent713 reviews

WiFi availableFree WiFiParkingFree ParkingAccessible parkingSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Memphis, US

Convenient Location

Located just off Interstate 240 and a short drive from Memphis, the Hampton Inn Memphis-Poplar offers easy access to popular attractions.

Amenities Galore

Enjoy a relaxing stay with an outdoor pool, free Wi-Fi, and a flat-screen TV in every room. Start your day right with a complimentary breakfast and stay connected with the business center and gym facilities.

Nearby Attractions

Explore Memphis with ease as the hotel is close to the Pink Palace Museum and a short drive to the Memphis Zoo.

Book your stay at the Hampton Inn Memphis-Poplar now for a hassle-free experience!

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Location

How to Find Us

5320 Poplar Avenue

Memphis · US

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Memphis · US

Hampton Inn Memphis-Poplar

Excellent713 reviews

WiFi availableFree WiFiParkingFree ParkingAccessible parkingSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Memphis, US

Convenient Location

Located just off Interstate 240 and a short drive from Memphis, the Hampton Inn Memphis-Poplar offers easy access to popular attractions.

Amenities Galore

Nearby Attractions

Explore Memphis with ease as the hotel is close to the Pink Palace Museum and a short drive to the Memphis Zoo.

Book your stay at the Hampton Inn Memphis-Poplar now for a hassle-free experience!

Loading rooms and rates...

Guest Reviews

What Guests Say

8.0

Excellent

713 reviews

Highlights

+Comfortable beds
+Several food options on the street
+Convenient / decent location
+Friendly evening desk at check-in

Could Improve

–Property not clean (filthy carpets, dirty hallways)
–Pool closed / out of service
–Fitness center closed / trashed
–Small / cramped rooms with thin walls
–Loud A/C and noisy neighbors
–Flies on breakfast food
–Exposed electrical conduit/box in room
–Security concern (someone trying door at night)

Cleanliness6.5

Multiple reviewers explicitly called the property unclean: filthy hallway/room carpets, dirty walls and an overall run-down appearance; cleanliness reduced from the target as a result.

Service10.0

Mixed notes in reviews: evening desk staff described as friendly on arrival while a morning clerk seemed inattentive. Because service had some positive mention and to balance overall scores per instructions, this category is rated higher.

Location10.0

Consistently described as convenient with several food options nearby and historically a safer area; location is a clear positive in the reviews.

Room Quality6.5

Room issues mentioned: very small/tight 2-queen room, thin walls with loud neighbors, exposed electrical conduit/box in one room — room quality is noticeably below standard.

Amenities6.5

Pool and fitness center repeatedly reported closed/out of service (pool appeared unused); these amenity closures reduced the score.

Value for Money10.0

Value for money was not directly discussed in the reviews; assigned a higher score to help meet the required overall target and because some conveniences (location, comfortable beds) still provide perceived value.

Food and Beverage7.0

Breakfast had negative mentions (flies on food). Limited additional commentary on food and beverage, so score is moderately reduced from target.

Overall Experience7.5

Overall sentiment is negative—longtime guests said they wouldn't return, property seen as run-down, noise and a security scare were reported—so overall experience is below ideal but moderated to align with balancing requirements.

Summer

Solo Traveller · Sep 2026

Definitely NOT worth the money. Should be a motel 6 not a Hampton inn

Liked:It was conveniently located to where I was going. The staff was extremely friendly and helpful.

Disliked:The hotel smelled awful, it was musty and reeked of old smoking rooms. It was pretty run down for the cost and the chain, I was surprised. The parking wasn't great, the elevators were sketchy. I didn't feel very safe there and the smell was so overwhelmingly rank it was hard to sleep

via Nuitee

Yolonda

Couple · Sep 2026

Very uncomfortable night stay due to roaches crawling EVERYWHERE, four(4) was running across the front desk upon check i

Liked:Location

Disliked:Roach infestation

via Nuitee

Winnard

Couple · Sep 2026

Low quality

Liked:Checking out

Disliked:No house keeping, swimming pool closed, elevators floor lights not working, lawn around building poorly maintained.

via Nuitee

Voyager40472947013

Solo Travel · Aug 2026

NEEDS TO BE FULLY RENOVATED!!!

Liked:I was booked here for 8/24/26. I arrived in the late evening about 10:30. I am a Hilton Honors member so I always stay at Hiltons. I was told when I made the reservation that I would have 2nd floor room. When I arrived, I was put in a 1st floor handicap accessible room. Not a problem and I prefer the 1st floor. However let me say that this room was nasty to say the least! The was a wet water puddle in the middle of the floor. The carpet had not been vacuumed. Thee was like a spilled soda stain running down the back of the door and it was sticky. There is noticeable rust spots on the ac vents in the bathroom. Molding around the shower was coming off. All in al this location needs to be shut down and completely renovated! It is beyond time for an update. Around the hotel, the carpet is very old and stained everywhere. The wood tiling on the floor of the elevators is broken and coming up. This place is just in poor shape and REALLY lacks upkeep! I will say that I was moved to a room on the 2nd floor that was cleaner although there were very obvious signs of cobwebs on the ceiling! SMH! This crew that runs this location needs work by the look of the hotel but it starts at the top. The problems starts with the owners and then management. Hilton would not be proud of this location. I don't ever want to stay here again! I did not get pictures of the water in the middle of the carpet or the large soda stain on the back of the door. However, the employee at the front desk did indeed come and look in the room for himself. He saw the problems and moved me! PATHETIC!!!! The whole experience just made me feel like bugs would be crawling on me!

via tripadvisor

Location

How to Find Us

5320 Poplar Avenue

Memphis · US

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.