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Embassy Suites by Hilton Memphis East Germantown Area

Memphis · US

Embassy Suites by Hilton Memphis East Germantown Area

8
Excellent359 reviews
  1. Hotel Collection
  2. /Hotels in Memphis
  3. /Embassy Suites by Hilton Memphis East Germantown Area
WiFi availablePaid WiFiParkingPrivate parkingRestaurantSwimming pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Memphis, US

Luxurious Suites with Modern Amenities

Experience the comfort of spacious suites equipped with two streaming flat-screen TVs, a microwave, refrigerator, and coffee maker. Relax in a cozy seating area with a sofa bed, ensuring a restful stay at Embassy Suites Memphis.

Indulge in Fine Dining and Recreation

Savor Northern Italian cuisine at Frank Gristanti’s Restaurant, or enjoy the daily breakfast buffet. Take advantage of free access to the indoor pool and fitness center for a rejuvenating experience during your stay.

Convenient Location and Complimentary Services

Located near Interstate 240 and just 12.8 km from Memphis International Airport, our hotel offers free parking and easy access to attractions like Audubon Golf Course and Graceland. Book your stay now and elevate your Memphis experience at Embassy Suites.

Loading rooms and rates...

Location

How to Find Us

1022 South Shady Grove Road

Memphis · US

+1 901-684-1777

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.0

Excellent

359 reviews

Highlights

  • +Clean and spacious rooms
  • +Helpful staff

Could Improve

  • –Poor breakfast options
  • –Inconsistent service quality
Cleanliness7.6

Some reviews mentioned cleanliness issues, like the first room not being up to standard and breakfast cleanliness being under basic level.

Service8.6

Staff was described as generally helpful and friendly, though there were negative mentions about specific staff interactions.

Location8.6

Positive mentions of the hotel's location and atmosphere throughout the reviews.

Room Quality8.0

The rooms were generally described as spacious and clean, although there were some complaints about maintenance issues.

Amenities8.1

Standard amenities were noted, though some specific advertised options were not available.

Value for Money7.5

There were mixed feelings about the cost of the stay, with comments about the price not aligning with the experience.

Food and Beverage7.6

Breakfast was criticized for not meeting expectations, despite some highlights in the food quality.

Overall Experience8.1

The overall experience was mixed, with some highlighting positives and others strongly negative.

Ken

Couple · Sep 2026

10

very nice , plan to use property for futire visits

Liked:fantastic breakfast

via Nuitee

Jawanna

Solo Traveller · Aug 2026

2
Liked:The beds
Disliked:My TV did not work the whole stay, the front desk agent was rude and kicked the kids out the pool at 8 when they close at 9, she had the maintenance guys watching our every move one of the people with us car was broken into

via Nuitee

Shakiera

Family With Children · Jul 2026

10

I enjoyed my stay . Breakfast was great and the complimentary drinks was great !

Liked:Everything . It was so clean and up to date.
Disliked:I love the property!

via Nuitee

Jennifer

Extended Group · Jul 2026

1

Very unhappy Guest

Liked:HAPPY HOUR & breakfast area.
Disliked:False advertisement of a 2-bedroom Room. There was only 1 room with a queen bed in it. I also asked to be close to the elevator due to my mom being handicap and it is hard for her to walk, that also did not happen. The front desk lady offered no solution to the issue. The pool was not clean and very small and cold. VERY DISSAPOINTING!

via Nuitee

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