Medan · ID

Travellers Suites Serviced Apartments

Name: Travellers Suites Serviced Apartments
Address: Jln. Listrik No. 15, Medan, 20112
Telephone: +62 61 4535888
Rating: 7.6

7.6

Very Good72 reviews

WiFi availableFree WiFiParkingFree ParkingRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Medan, ID

Luxurious Suites with Modern Amenities

Outdoor Pool and Fine Dining

Travellers Suites in central Medan City offers spacious air-conditioned suites with separate living and kitchen areas, personal safes, and cable TVs. Enjoy a refreshing dip in the outdoor pool or dine at the two on-site restaurants offering European, Asian, and French delicacies.

Convenience and Relaxation

With free Wi-Fi, a business centre, and laundry services, your stay is made convenient. Unwind with a massage at DOME Eucalypt’s Spa after exploring nearby attractions like the Grand Mosque and Maimoon Palace.

Book Your Stay Today

Experience comfort and convenience at Travellers Suites. Book now and indulge in a luxurious stay with top-notch amenities and excellent service.

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Location

How to Find Us

Jln. Listrik No. 15

Medan · ID

+62 61 4535888

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

A deposit may be required at the property.

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Medan · ID

Travellers Suites Serviced Apartments

7.6

Very Good72 reviews

WiFi availableFree WiFiParkingFree ParkingRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Medan, ID

Luxurious Suites with Modern Amenities

Outdoor Pool and Fine Dining

Convenience and Relaxation

Book Your Stay Today

Experience comfort and convenience at Travellers Suites. Book now and indulge in a luxurious stay with top-notch amenities and excellent service.

Loading rooms and rates...

Guest Reviews

What Guests Say

7.6

Very Good

72 reviews

Highlights

+Good location
+Comfortable beds
+Delicious breakfast
+Helpful staff

Could Improve

–Smoke smell in areas
–Cleanliness issues
–Bugs in some rooms

Cleanliness5.8

Reported issues with cleanliness due to smoke smell and bugs in rooms.

Service8.3

Staff were responsive and helpful when needed.

Location8.3

Convenient location near the city center.

Room Quality7.3

Rooms were comfortable but some had issues like bugs and outdated decor.

Amenities7.8

Facilities in the apartment were great for longer stays.

Value for Money7.8

The price was reasonable for the services provided.

Food and Beverage8.3

Breakfast was reported as good and delicious.

Overall Experience7.3

Overall satisfaction was high, despite some issues.

Anthony

Solo Traveller · Jul 2026

Liked:Mariam the front staff was really good trying to accomodate us but everytg in the hotel was not helping her

Disliked:Arrived at 12 pm for early check in was told to come back at 3 pm..waited till 5.30 pm to finally get the room.was kept waiting 2 hours with no any complimentary drink or even a cofee Bedsheatels in tbe room was stained and called the room service and it took so long for them to replace..was told that washing bedsheets was outsourced ..but is it the hotels responsibility to check if it was clean before placing it on the beds Main cushion was sunken and had back ache seating there Pillow was hard and was not comfortable Will never come back here as it was a disastour

via Nuitee

Anthony

Solo Traveller · Jul 2026

Disliked:I waited 3 hours and got checked in at 17.30 pm as they give me reasons that room was being cleaned.What a bullshit.Room was substantial clean and there was no soap ,washing shampoo and ets.poor facility..in booking .com mention has a gymnasium but actually there was no gym and said it was under renovation.

via Nuitee

Melwyn

Extended Group · May 2026

We did not expect the property to be so bad with a 4 star review. We had booked 2 nights but had to leave just in night

Liked:Nothing

Disliked:Run down property. Toilet bathroom in bad condition. 2nd bedroom was worse than a maids room.

via Nuitee

AMY FARIDA

Family With Children · May 2026

happy with the hospitality and thanks so much

Liked:very delicious

Disliked:a soft mattress with a sagging middle

via Nuitee

Location

How to Find Us

Jln. Listrik No. 15

Medan · ID

+62 61 4535888

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.