Four Points by Sheraton Medan

Consistently noted as clean: 'clean facilities', 'room was clean and not smelly', 'hotel bersih dan wangi'. Some crowding at breakfast affected table clearing but rooms and public areas praised.

Strong positive mentions: repeatedly described as very friendly and helpful (receptionists like Ms Anggi, Erwin), staff speak good English and went out of their way to assist guests.

Generally described as a convenient, central location for exploring town; however a few guests noted it isn't within walking distance of local food and there was occasional street/corridor noise.

Rooms described as comfortable with good beds and carpeting and useful connecting rooms; some issues reported such as an old bath/shower, a window leak in one room and occasional corridor noise.

Amenities well-regarded: rooftop/external swimming pool, fitness facilities and generally good on-site features. One note that hotel-spa integration could be improved.

Multiple guests explicitly called the hotel good value for money and recommended it as good overall value for a town stay.

Breakfast frequently praised (wide variety, waffles liked by kids, caters to dietary needs) but several guests asked for more variety over long stays, noted buffet seating/cleaning issues and occasional lack of continental choices.

Overall sentiment is positive: many memorable and highly recommended stays, good service and facilities, with minor issues (noise, buffet variety, occasional maintenance) not outweighing positives.