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1-218-GET-DYME (1-218-438-3963)
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#593, 1401 Lavaca Street, Austin, TX 78701.
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JW Marriott Hotel Medan

Medan · id

JW Marriott Hotel Medan

8.9
Excellent881 reviews
  1. Hotel Collection
  2. /Hotels in Medan
  3. /JW Marriott Hotel Medan
Covered parkingRestaurantSwimming poolPool sun loungersExercise/lap poolHealth or beauty spa nearby

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Nightclub, Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Swimming pool

Location

Medan, id

Walkability

96
Walk

Luxurious Accommodation with Top-Notch Amenities

Spa Retreat and Culinary Delights

Convenient Central Location

Experience the epitome of luxury at JW Marriott Hotel Medan. Indulge in spacious guestrooms with premium amenities, relax by the outdoor infinity pool or pamper yourself at the Balinese-style spa. Enjoy a culinary journey at the various dining options, from international buffets to Cantonese cuisine. Located in downtown Medan, with easy access to shopping and transportation, this hotel is the perfect choice for both leisure and business travelers. Book now for an unforgettable stay at JW Marriott Hotel Medan.

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FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at JW Marriott Hotel Medan

LowHigh
High Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Jalan Putri Hijau No. 10

Medan · id

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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JW MARRIOTT HOTEL MEDAN

Guest Reviews

What Guests Say

8.9

Excellent

881 reviews

Highlights

  • +Great service
  • +Delicious breakfast

Could Improve

  • –Old room facilities
  • –Cleanliness issues
Cleanliness8.2

The cleanliness was mentioned as adequate but older rooms showed signs of wear.

Service9.7

Staff are genuinely warm, caring, and provided exceptional service.

Location9.2

Great location in the city center, central to many attractions.

Room Quality7.7

Rooms are spacious but showing signs of age and need renovations.

Amenities8.7

Amenities are good but some areas need modernization.

Value for Money8.7

Good value but can be questioned due to condition of some facilities.

Food and Beverage9.7

Excellent breakfast with a wide variety of options.

Overall Experience9.2

Overall a good experience with some areas for improvement.

Kayleigh

Solo Traveller · May 2026

9

Great stay

Liked:After 3 weeks backpacking around this was a welcome stay. Unfortunately we arrived late so didn't get to use full facilities. We had some issues with room service but after going to reception it was sorted. Breakfast was fantastic staff helpful
Disliked:Requested bag pick up at a certain time which didnt happen so struggled taking bags back down. Not a major issue but paying premium expect premium service.

via Nuitee

Danny

Solo Traveller · Apr 2026

10

Exceptional !

Liked:I just love going to JW Marriott in Medan. The people are excellent. The service is excellent. The rooms are very good for Indonesia. I have stayed at the hotel multiple times, and each time I find the experience to be fantastic.
Disliked:Occasionally I find that the water in the shower lacks pressure. It depends on what room / level of floor you are on. But this is a minor issue !

via Nuitee

William Dryden

Solo Traveller · Apr 2026

7

I wish it is better

Liked:I didn’t take hotel breakfasts
Disliked:The carpet & the aircon needed thorough deep cleaning. The noise from the traffic was very bad at noon got time.

via Nuitee

Gert

Extended Group · Apr 2026

8
Liked:Breakfast and massage were excellent. Also the pool was beautiful.
Disliked:The facilities are a little bit outdated.

via Nuitee