JW Marriott Hotel Medan | Member Rates

Name: JW Marriott Hotel Medan
Address: Jalan Putri Hijau No. 10, Medan, 20111
Rating: 8.9

JW Marriott Hotel Medan | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingParking garageRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Medan, id

Walkability

Walk

Luxurious Accommodation with Top-Notch Amenities

Spa Retreat and Culinary Delights

Convenient Central Location

Experience the epitome of luxury at JW Marriott Hotel Medan. Indulge in spacious guestrooms with premium amenities, relax by the outdoor infinity pool or pamper yourself at the Balinese-style spa. Enjoy a culinary journey at the various dining options, from international buffets to Cantonese cuisine. Located in downtown Medan, with easy access to shopping and transportation, this hotel is the perfect choice for both leisure and business travelers. Book now for an unforgettable stay at JW Marriott Hotel Medan.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.9

Excellent

904 reviews

Highlights

+Great service
+Delicious breakfast

Could Improve

–Old room facilities
–Cleanliness issues

Cleanliness8.2

The cleanliness was mentioned as adequate but older rooms showed signs of wear.

Service9.7

Staff are genuinely warm, caring, and provided exceptional service.

Location9.2

Great location in the city center, central to many attractions.

Room Quality7.7

Rooms are spacious but showing signs of age and need renovations.

Amenities8.7

Amenities are good but some areas need modernization.

Value for Money8.7

Good value but can be questioned due to condition of some facilities.

Food and Beverage9.7

Excellent breakfast with a wide variety of options.

Overall Experience9.2

Overall a good experience with some areas for improvement.

Philipp

Couple · Jun 2026

Liked:Staff was very friendly and Food was Amazing

Disliked:The spa Area with Whirlpool Can be a Little Bit more modern for 5 Star Hotel

via Nuitee

Nair

Extended Group · Jun 2026

Exceptional & Excellent

Disliked:Change the bed, gives me back ache. and the aircon need to be much more stronger

via Nuitee

CHURAIFA HAYATI

Solo Traveller · May 2026

Liked:This is one of the 5star hotel in medan. However the hotel is quite old.

Disliked:Old

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Fazrian

Solo Traveller · May 2026

Great stay with a little disappointed.

Liked:The staff are amazing, they gave me free late check out and it’s really helpful so I don’t need to rush after my morning meetings.

Disliked:I think need to upgrade their TV to smart one, for 5 stars hotels kinda disappointed need to use my own laptop and connect it to TV for just watch Netflix. Even though they lend me HDMI cable, but still it’s kinda outdated tho.

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at JW Marriott Hotel Medan

LowHigh

High Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Jalan Putri Hijau No. 10

Medan · id

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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