Grand Sakura Hotel, Medan | Member Rates

Name: Grand Sakura Hotel
Address: Jl. Prof H.M Yamin SH No. 41, Medan, 20234
Rating: 6.8

Grand Sakura Hotel, Medan | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSecured parkingRestaurant

Check-in / Check-out

From 01:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Medan, id

Walkability

Walk

Luxurious Accommodations

The air-conditioned rooms at Grand Sakura Hotel boast modern décor, minibars, and flat-screen TVs with cable channels. Enjoy hot showers and complimentary toiletries during your stay.

Dining Options

Indulge in a variety of Indonesian and international dishes at Heritage Restaurant, offering a buffet breakfast daily. For lunch, savor local cuisine at Silk Road in an affordable buffet-style setting.

Convenient Amenities

Take advantage of free WiFi, car rental services, and complimentary parking. Enjoy recreational activities like karaoke or seek travel assistance from the tour desk staff.

Experience comfort and convenience at Grand Sakura Hotel. Book now for a memorable stay!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

6.8

Good

191 reviews

Highlights

+Good location
+Breakfast options

Could Improve

–Dirty rooms
–Unhelpful service
–Misleading amenities

Cleanliness3.9

Numerous complaints about dirty rooms and facilities.

Service8.3

Some positive mentions of staff accommodation but other instances of unhelpful behavior.

Location8.9

Good proximity to transport options.

Room Quality5.8

Mixed sentiments with reports of stale rooms and incorrect room allocations.

Amenities4.9

Limited amenities described, with specific complaints about lack of advertised facilities.

Value for Money6.8

Some guests felt the price didn't match the quality.

Food and Beverage8.9

Positive remarks about the breakfast and dining options.

Overall Experience6.8

Overall dissatisfaction with significant negativity outweighing positives.

friska

Solo Traveller · Jun 2026

Bad review

Liked:Only bed

Disliked:I had a very disappointing experience staying at this hotel. The staff were not helpful at all. I called the front desk several times, but no one answered the phone. When assistance was needed, the response was very slow and unprofessional. The hotel also seemed to accommodate many intoxicated guests, which created an uncomfortable environment for families. In my opinion, this is not a family-friendly hotel. The room maintenance was poor. The bathroom door was damaged and could not be locked properly. The toilet was also not clean upon arrival, which was unacceptable. Overall, the service, cleanliness, and maintenance standards did not meet my expectations. I will not stay at this hotel again and would not recommend it to families looking for a comfortable and peaceful stay.

via Nuitee

Pulendran

Solo Traveller · May 2026

Liked:Food

Disliked:Traffic

via Nuitee

Lechumanan

Solo Traveller · May 2026

Average

Liked:Overall average

Disliked:Restaurant staff..... Working slow

via Nuitee

Anna Teresa

Couple · Apr 2026

If you have good expectations about 4 start hotel this one not the good choices for you.

Liked:Stratégie and bell boy was so nice and helpful.

Disliked:The room not sound proofing , you clearly hear all sound from outside. The room is not like on internet , the breakfast is not like 4 star hotel . The reception not professional at all , you need to training your staff .All food is spicy and Tableware not really hygienic.

via Nuitee

FAQs

Common Questions

Check-in is from 01:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Grand Sakura Hotel

LowHigh

High Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Jl. Prof H.M Yamin SH No. 41

Medan · id

Policies

Good to Know

Check-in & Check-out

Check-in from 01:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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