Grand Mercure Medan Angkasa | Member Rates

Name: Grand Mercure Medan Angkasa
Address: Jl. Sutomo No. 1, Medan, 20235
Rating: 9.4

Grand Mercure Medan Angkasa | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSecured parkingRestaurant

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Free beach shuttle, Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms

Location

Medan, id

Walkability

Walk

Luxurious Accommodations

Experience comfort and convenience at Grand Mercure Medan Angkasa. Each room is equipped with modern amenities like a satellite TV and a minibar, ensuring a relaxing stay. Some rooms even feature a cozy seating area for added comfort.

Dining Options

Indulge in a culinary journey at the hotel's four dining options. From Asian specialties at Orchid Restaurant and Crystal Jade Restaurant to refreshing cocktails at Violet Lounge, there's something to satisfy every craving. Craving something familiar? KFC is just a stone's throw away.

Relaxation and Recreation

Unwind with a rejuvenating massage at Edelweiss Spa or stay active with aerobics classes at the gym. For ultimate relaxation, take advantage of the hot tub, sauna, and steam bath. Don't miss the chance to host a memorable barbecue party by the poolside.

Book your stay at Grand Mercure Medan Angkasa now and elevate your travel experience!

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.4

Exceptional

865 reviews

Highlights

+Helpful staff
+Clean and spacious rooms

Could Improve

–Occasional menu items out of stock
–Minor cleanliness issue with the ceiling

Cleanliness8.9

One instance of a cleanliness issue mentioned, otherwise generally positive.

Service9.9

The staff were described as extremely professional, kind, and always ready to help.

Location9.4

Convenient location mentioned in reviews.

Room Quality9.4

Rooms described as comfortable and spacious.

Amenities9.4

Swimming pool and café/bar added to positive experience.

Value for Money9.4

Guests mention feeling that the stay was worth the money.

Food and Beverage8.9

Occasional menu items out of stock noted but quickly replenished.

Overall Experience9.9

Multiple reviews highlight pleasant stays and high satisfaction.

911jeancharlesb

Family · Jun 2026

Welcome to Medan great experience

Liked:Warm welcome, amazing breakfast buffet with local dishes. Amazing Latte be Elisa and Cheri 👍

via tripadvisor

muhammad novar

Solo Traveller · Jun 2026

Always be the best

Liked:Everything was perfect

Disliked:Nothing's bad

via Nuitee

sintiaz2026

Business · Jun 2026

Nice experience

Liked:The rooms are amazing, the food's excellent

via tripadvisor

Charlotte

Solo Traveller · Jun 2026

For events only, not tourists. Very noisy!

Liked:Really enjoyed having a bath in the room, bed was okay

Disliked:By far the worst element was the noise - the windows are single glazed so it was incredibly loud, either from music from the pool area, events or from surrounding buildings (until late in the evening) and the call to prayer from the mosque directly behind the hotel. I had to wear my headphones the entire time I was in my room to get some peace and quiet. Despite being a 5 star hotel lots of issues and weird rules. No ironing board provided and I was only allowed to borrow one for one hour max, not ideal for a work trip. No physical information sheets provided in the room and when I scanned the QR code the website was down so couldn't get the info I needed. Breakfast was very average. The entire pool area was often occupied with a huge group connected to an event, either having lunch or socialising. I asked at the restaurant for a few bottles of water to bring back up to my room as I was sick and needed more, they gave me an incredibly expensive mineral water for this, I just wanted the water in plastic bottles that they provided in the room. I asked for a takeaway box for food I didn't finish in the restaurant, they insisted on sending it up to my room, it was sent up on the plate and not in a box so I couldn't even keep it, I just finished my dinner and was full so didn't intend to finish it upstairs? Lastly when I was leaving very early in the morning I wanted to briefly sit on the stairs outside to wait for my cab, someone stormed over and told me I couldn't sit there, so unnecessary when there was literally no one about and never been told something like that ever across many 5 star hotels I've stayed in. There are very few options for higher service hotels in Medan but I didn't have a great experience here, the rooms were low cost but everything else was incredibly expensive. Wouldn't stay here again. Our participants also ranked it low in our surveys after our event.

via Nuitee

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Grand Mercure Medan Angkasa

LowHigh

High Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Jl. Sutomo No. 1

Medan · id

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

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