Grand Inna Medan | Member Rates

Name: Grand Inna Medan
Address: JL. Balai Kota No. 2, Medan, 20110
Rating: 7.6

Grand Inna Medan | Member Rates | Dyme

Offsite parking discounted rates availableParkingOffsite parking discounted rates availableSecured parkingRestaurantSwimming pool

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Offsite parking discounted rates available, Parking, Non-smoking rooms, Air conditioning, Swimming pool, Restaurant

Location

Medan, id

Walkability

Walk

Luxurious Stay at Grand Inna Medan

Convenient Location: Situated just a 5-minute drive from Medan Train Station, Grand Inna Medan provides easy access to banks and shopping areas, making it a perfect choice for both business and leisure travelers.

Comfortable Accommodation: The air-conditioned guestrooms at Grand Inna Medan are thoughtfully equipped with modern amenities such as a TV, seating area, and private bathrooms. Guests are also provided with hairdryers and slippers for added convenience.

Business-Friendly: For those traveling for work, Grand Inna Medan offers a well-equipped business center, ensuring that all your professional needs are met during your stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Grand Inna Medan now!

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.6

Very Good

175 reviews

Highlights

+Friendly staff
+Good location
+Nice pool
+Comfortable room

Could Improve

–Cleanliness issues
–Old room condition
–Subpar food quality

Cleanliness6.2

Multiple reviews highlight issues with cleanliness, including dirty bathrooms and poorly maintained rooms.

Service8.7

Many reviews mention friendly and helpful staff, indicating a positive service experience.

Location8.7

Numerous reviews praise the hotel's central location, making it convenient for guests.

Room Quality6.7

Several reviews indicate rooms are old and poorly maintained, with issues such as broken showers.

Amenities8.2

Positive mentions of amenities like the pool and breakfast selection, though some express disappointment.

Value for Money7.2

Reviews suggest that the hotel offers decent value, though some claim it could be better considering the quality.

Food and Beverage7.2

Mixed reviews on food quality, with some guests finding the breakfast average.

Overall Experience7.8

General feedback reflects an average experience with some significant issues, but positives in service and location.

Nilam

Solo Traveller · Jun 2026

Liked:In town

via Nuitee

Dayana R.

Solo Traveller · May 2026

Money Worth

Liked:Room is spacious, breakfast is delicious even though there's limited choices, toiletries are provided, and all the staff are very friendly and helpful. Hotel is near cafes, convenience store, post office, lapangan merdeka, train station and mall.

Disliked:The lighting in the room could be brighter.

via Nuitee

kalaikumar

Couple · May 2026

Center of Town

Liked:Centre of Town and Dataran merdeka was the place to relax and cool off

Disliked:Busy traffic

via Nuitee

Rohizaid Din

Couple · May 2026

Awesome

Liked:Perfect for staycation.

Disliked:None

via Nuitee

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Grand Inna Medan

LowHigh

High Carbon

No specific sustainability information is publicly available for this property. Grand Inna Medan is part of the Hotel Indonesia Group, which aims to be a pioneer in providing sustainable food culinary specialties across its properties.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

JL. Balai Kota No. 2

Medan · id

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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