Medan · id
Grand City Hall Hotel & Serviced Residences
9.4
Exceptional378 reviews
GRAND CITY HALL HOTEL & SERVICED RESIDENCES
Medan · id
Check-in / Check-out
From 02:00 PM · Until 12:00 PM
Classification
5-Star Hotel
Amenities
Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms
Location
Medan, id
Walkability
Luxurious Accommodations
Grand City Hall Hotel & Serviced Residences offers elegantly furnished rooms with modern amenities such as flat-screen TVs and free internet access. Enjoy a comfortable stay with thoughtful touches like tea and coffee makers in every room.
Diverse Dining Options
Indulge in a culinary journey at the hotel's various dining venues, serving up delectable Chinese, Japanese, and Western cuisines. Whether you prefer a casual coffee at the Coffee Shop or a sophisticated drink at the Piano Lounge, there's something for every palate.
Relaxation and Recreation
Unwind in style at the grand outdoor swimming pool or treat yourself to a rejuvenating massage at the spa and wellness centre. With top-notch facilities and services, Grand City Hall Hotel & Serviced Residences ensures a truly relaxing and memorable stay.
Book your stay now at Grand City Hall Hotel & Serviced Residences for a luxurious and unforgettable experience.
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FAQs
Check-in is from 02:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.
Yes, the hotel offers swimming pool, spa, fitness center for guests.
Yes, parking is available. Contact the hotel directly for current rates.
Yes, complimentary Wi-Fi is available throughout the hotel.
Yes, the hotel has an on-site restaurant for guests.
No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.
Sustainability
Every booking through Dyme directly funds clean energy infrastructure.
Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.
Location
Policies
Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.
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Guest Reviews
Exceptional
378 reviews
Highlights
Could Improve
The bathroom could be cleaner, some rooms showed concern.
Excellent service, friendly and accommodating staff mentioned multiple times.
Highly praised for its central location, easy access to nearby attractions.
Spacious and tidy rooms with good facilities.
Good variety of amenities including gym and pool, though not all tested.
Very reasonable prices for the quality experienced.
Breakfast variety was good but poorly arranged and some dishes were too spicy.
Overall experience is highly rated, with guests expressing their desire to return.
Vee
Extended Group · Jun 2026
Would not stay here again as better options available
via Nuitee
Paul
Solo Traveller · Jun 2026
Great hotel in Medan
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Ahmed
Couple · Jun 2026
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Tasi
Couple · Jun 2026
Best hotel in Medan!
via Nuitee