Martinsburg · US

Tru By Hilton Martinsburg

Name: Tru By Hilton Martinsburg
Address: 801 Snapp Street, Martinsburg, WV 25401
Rating: 9.2

9.2

Exceptional644 reviews

WiFi availableFree WiFiSnack barLaundry washed per local authority guidelinesBusiness centerFitness facilities

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Fitness center

Location

Martinsburg, US

Convenient Location

Modern Amenities

Complimentary Services

Experience comfort and convenience at Tru By Hilton Martinsburg. With a prime location near popular attractions and modern amenities such as free WiFi, this hotel is perfect for both leisure and business travelers. Relax in stylish rooms equipped with all the essentials for a pleasant stay. Take advantage of complimentary services and explore nearby points of interest. Don't miss out on a memorable stay - book now at Tru By Hilton Martinsburg for an unforgettable experience.

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Location

How to Find Us

801 Snapp Street

Martinsburg · US

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Martinsburg · US

Tru By Hilton Martinsburg

9.2

Exceptional644 reviews

WiFi availableFree WiFiSnack barLaundry washed per local authority guidelinesBusiness centerFitness facilities

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Fitness center

Location

Martinsburg, US

Convenient Location

Modern Amenities

Complimentary Services

Loading rooms and rates...

Guest Reviews

What Guests Say

9.2

Exceptional

644 reviews

Highlights

+Friendly staff
+Clean rooms
+Good location
+Variety of breakfast options

Could Improve

–Uncomfortable beds
–Breakfast items could improve
–Missing amenities in some rooms

Cleanliness9.4

The hotel was reported to be very clean.

Service9.8

Staff was very friendly and helpful.

Location9.6

Location is great with many restaurants and shopping nearby.

Room Quality8.3

Some guests reported that beds were uncomfortable.

Amenities8.8

Functional amenities but some guests wanted more options.

Value for Money9.5

Fair pricing for the quality and service provided.

Food and Beverage8.9

Breakfast had good choices but some items were not satisfactory.

Overall Experience9.3

Guests had a positive experience overall despite minor issues.

Marlena

Extended Group · Sep 2026

Layover at Tru during wedding road trip.

Liked:Clean and clutter free. Had breakfast and meals that could be microwaved if you arrive late without eating. Quiet. The shower was awesome, powerful and good temp.

Disliked:N/A

via Nuitee

Sallie

Couple · Sep 2026

It was

Liked:The location was very convenient.

Disliked:The way the noise was heard all night long from the people above and beside us. The hardwood floors made the noise very easy to hear with stomping feet. We tried to get hot water / coffee at about 10:00 PM and all but the decaf was empty and the staff was sitting and talking.

via Nuitee

Ceianna

Family With Children · Aug 2026

Liked:I loved the cleanliness of the room and facilities.

via Nuitee

Paul

Family With Children · Aug 2026

Never again will we stay at a Tru Hilton.

Liked:To check in and check out we had to search for an employee. No microwave or coffee maker. Coffee at breakfast and in the lobby was like weak tea. Breakfast was not edible.

Disliked:To check in and check out we had to search for an employee. No microwave or coffee maker. Coffee at breakfast and in the lobby was like weak tea. Breakfast was not edible.

via Nuitee

Location

How to Find Us

801 Snapp Street

Martinsburg · US

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.