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Holiday Inn Martinsburg by IHG

Martinsburg · US

Holiday Inn Martinsburg by IHG

8.9
Excellent378 reviews
  1. Hotel Collection
  2. /Hotels in Martinsburg
  3. /Holiday Inn Martinsburg by IHG
WiFi availableFree WiFiParkingFree ParkingRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Martinsburg, US

Indulge in Comfort and Convenience

Modern Rooms with Amenities: Enjoy bright, modern rooms with cable TV, free Wi-Fi, a microwave, and a refrigerator at Holiday Inn Martinsburg.

Delicious Dining Options: Savor meals at Heatherfields Restaurant and Lounge, open for breakfast, lunch, and dinner, with room service available for a delightful dining experience.

Convenient Facilities: Take advantage of the indoor pool, fitness center, fully-equipped business center, 24-hour front desk, coin laundry, and vending machines during your stay.

Experience all this and more at Holiday Inn Martinsburg - your perfect retreat.

Loading rooms and rates...

Location

How to Find Us

301 Foxcroft Avenue

Martinsburg · US

+1 304-267-5500

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.9

Excellent

378 reviews

Highlights

  • +Friendly staff
  • +Convenient location
  • +Clean rooms

Could Improve

  • –No complimentary breakfast
  • –Old facilities
  • –Check-in issues
Cleanliness8.5

Cleanliness was noted positively, but some reviews indicated older facilities.

Service9.5

Staff were friendly and helpful, though there were some issues with check-in.

Location9.6

The location was generally well-received, with several mentions of it being convenient.

Room Quality9.0

Rooms were mostly clean and spacious but some had issues like windows and size.

Amenities8.0

Amenities were below expectations, with no complimentary breakfast offered.

Value for Money8.5

Perceived as overpriced for the quality and lack of complimentary services.

Food and Beverage8.5

Food quality was good, but breakfast options were limited or not included.

Overall Experience9.5

Overall, guests enjoyed their stay despite some criticisms.

Shelly

Couple · Aug 2026

1

NEVER STAY!! BE AWARE! THE WORST PLACE TO STAY!!!!

Liked:Nothing
Disliked:We got there on our wedding night, the front desk tried to recharge me for our room knowing it was already paid for. Then she gives us a room key to an already occupied room! We went to our room and unlocked the door and a naked lady is there! Not what I wanted my husband to see on our wedding night! We went back down, told them we wanted a refund and we went home. I tried to contact the property to get my refunds and they are ignoring my messages. I'm about to contact a lawyer and take this management to small claims court! DON'T RECOMMEND STAYING HERE! Also the hallways smell like mold!!

via Nuitee

Jeannie

Couple · Aug 2026

9

We would stay again!

Liked:The staff were the best, very friendly and helpful! Everyone greeted us each time we encountered them. The pet friendly aspect was awesome!
Disliked:The food was very good! Breakfast buffet food was not hot, it was lukewarm

via Nuitee

Shelly

Solo Traveller · Aug 2026

1

NEVER AGAIN

Liked:Nothing, we didn't get to say we checked in and checked out immediately
Disliked:We checked in and the front desk tried to recharge our room after we already paid. She gave us our room key. We went to our room and opened the door to find a naked woman in the room. The front desk gave us the keys to an already rented room this was our wedding night and I was annoyed by this so we went back downstairs, gave her the keys told him we want to refund and had somebody pick us up to take us home and that is how we spent our wedding night.

via Nuitee

Doleman

Solo Traveller · Aug 2026

9

Good Comfortable Stay

Liked:Very Quiet and safe outside and in. All amenities woks very well. Keep up the good work. Thanks For Our Stay.
Disliked:Not a thing. I would liked to had free Breakfast though..

via Nuitee

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