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Grand Palladium Lady Hamilton Resort & Spa - All Inclusive

Lucea · JM

Grand Palladium Lady Hamilton Resort & Spa - All Inclusive

7.5
Very Good721 reviews
  1. Hotel Collection
  2. /Hotels in Lucea
  3. /Grand Palladium Lady Hamilton Resort & Spa - All Inclusive
WiFi availableFree WiFiParkingFree ParkingValet parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Lucea, JM

Luxurious Accommodations

Elegant tile floors, whirlpool tubs, and private balconies or terraces in each room ensure a comfortable stay at Grand Palladium Lady Hamilton Resort & Spa.

Abundance of Dining Options

Indulge in a variety of international cuisines at 10 different restaurants on-site. With 13 bars offering live music and poolside service, guests can unwind and savor every moment.

Exciting Activities and Amenities

From a full-service spa and the largest pool in Jamaica to a children's water park and various water sports, this all-inclusive beach resort offers something for everyone. Additionally, guests can enjoy a games lounge, fitness center, and even mini-golf during their stay.

Experience the epitome of luxury and relaxation at Grand Palladium Lady Hamilton Resort & Spa. Book now for an unforgettable vacation!

Loading rooms and rates...

Location

How to Find Us

The Point, Lucea (Hanover)

Lucea · JM

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note: In case of early departure, the total amount of the reservation will be charged. Honeymoon suite only accommodate adults.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.5

Very Good

721 reviews

Highlights

  • +Friendly/helpful staff
  • +Good entertainment and family activities
  • +Signature Level perks (top-shelf drinks, hookah, exclusive areas)
  • +Excellent breakfast and variety
  • +Pool and gym available
  • +Scenic location and feeling of safety
  • +Rooms largely comfortable
  • +Family-friendly atmosphere

Could Improve

  • –Poor cleanliness and bathroom issues
  • –Room maintenance problems (AC failures, running toilets, leaks)
  • –Perceived poor value and unexpected extra charges
  • –Food quality inconsistent; buffets criticized
  • –Aggressive selling by staff around activities
  • –Slow response to fixes and late check-out difficulties
  • –Uncomfortable beds reported by some guests
  • –Minibar not stocked on arrival
Cleanliness5.0

Multiple reviews cite unclean bathrooms, running toilets, water leaks and poor housekeeping — cleanliness and maintenance were recurring negatives.

Service9.5

Staff repeatedly described as very friendly, polite and exceptionally helpful, though some reports of aggressive selling and slow responses to specific requests.

Location9.0

Scenic and felt very safe according to guests; one comment noted the property is an hour from the main fun, but overall location sentiment is positive.

Room Quality7.0

Rooms are generally liked by guests but several reports of non-working facilities (AC, toilets), smells, unstocked minibar and occasional maintenance issues lower this score.

Amenities9.0

Entertainment, pools, gym and Signature Level perks (top-shelf alcohol, hookah, special areas) received strong praise, though some guests noted lack of pool entertainment in places.

Value for Money5.5

Multiple complaints about poor value, overpriced service and a serious dispute about an extra charge at check-in — value perception is notably negative.

Food and Beverage6.5

Mixed feedback: breakfast and some restaurants (steakhouse) praised, while buffets and general dining options frequently criticized as limited or poor.

Overall Experience8.5

Overall stays are often enjoyable due to staff, entertainment and amenities, but cleanliness, maintenance and value issues temper the experience for some guests.

nadine

Extended Group · Aug 2026

6

Needs better food

Liked:The food was horrible. The first night they tried to check us into a horribly moldy smelling room. I objected and got a better room. Property wasn’t bad overall. But food needs to be better. No flavor and not chewable…tough!

via Nuitee

Taps

Family With Children · Aug 2026

10

Unforgettable

Liked:Perfect for a family holiday with kids; Loads of restaurants - fine dining as well as buffet meals. There are also loads of activities to participate in.
Disliked:The golf carts are not always readily available, but walking is goo too. My airport transfer, after chek-out, was catastrophic. I ended up hiring a taxi and paying USD70 from my pocket because the agent booked us on the wrong slot - two hours later than our scheduled departure time.

via Nuitee

Raedel

Family With Children · Aug 2026

4

My stay was underwhelming.

Liked:The food was excellent.
Disliked:My room had no air-conditioning for two day/nights.i called multiple times to complain about it. I even had to walk up to the front desk to complain because the made to many calls on the phone and it the operator on the phone stated that i had reached my MAX for consecutive phone calls. No accommodations were made for me. Time of when things open and close need to be visibly displayed. A lot of the staff dont smile, say good morning, or look like want to be at work. There were no substitute allowed for the mini bar. They should offer guest the option of having beer, wine, or no alcohol for those who prefer one over the other or dont drink. Their were no cushions on the chairs outside on my balcony. Sitting on the wooden ones was very uncomfortable.

via Nuitee

Syreeta

Solo Traveller · Aug 2026

2
Liked:Great location.
Disliked:Check in time over 2 hours. Simple amenities not provided in the room upon request items take over 24 hours to deliver to the room, specifically 1 toothbrush. Long wait time for things to be repaired in the room. Constantly asking for the fridge to be stocked. ( empty fridge on arrival) I have experienced double standard as a guest. The rules dont apply to all guests. The property is big. we were told we could request a cart for transport if needed. My family and I have no problem walking to where we want to go, however when we really need transport never available. Hidden fees. Simply things that should be " inclusive " we are refered to the gift shop.

via Nuitee

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