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Grand Palladium Jamaica Resort & Spa All Inclusive

Lucea · JM

Grand Palladium Jamaica Resort & Spa All Inclusive

7.6
Very Good1,120 reviews
  1. Hotel Collection
  2. /Hotels in Lucea
  3. /Grand Palladium Jamaica Resort & Spa All Inclusive
WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Lucea, JM

Luxurious Oceanfront Resort with Spectacular Views

Swimming Pools and Water Sports: Dive into luxury with 5 swimming pools and water sport rentals while enjoying stunning views of the Caribbean Sea.

Gourmet Dining Options: Indulge in a culinary journey with over 10 dining options, including fine Italian cuisine at Reggaetoni Restaurant and Asian delights at Lotus House Restaurant.

Entertainment and Activities for All Ages: From the Boogie Woogie Night Club and theater for nightly entertainment to the kids club and miniature golf course, there's something for everyone at Grand Palladium Jamaica Resort & Spa.

Experience the ultimate in luxury and relaxation at Grand Palladium Jamaica Resort & Spa. Book now to create unforgettable memories by the Caribbean Sea.

Loading rooms and rates...

Location

How to Find Us

The Point, Lucea (Hanover)

Lucea · JM

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in, photo ID and a credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional fees. Please note that the property's restaurants will be under renovations, please contact the hotel for more information. In case of early departure, the total amount of the reservation will be charged.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.6

Very Good

1,120 reviews

Highlights

  • +Clean, well-maintained facilities (many guests)
  • +Friendly, attentive staff and strong customer service
  • +Beach and lovely pools; good family/kids amenities (slide, kids' club)
  • +Spacious rooms for many guests
  • +Enjoyable breakfast items, fruits and omelets

Could Improve

  • –Multiple reports of elevators not working
  • –Limited food choices and poor vegan handling (shared oil)
  • –Occasional long check-in times and slow response to room issues
  • –Some rooms dated or with maintenance problems (stains, blocked doors)
  • –Rooms sometimes far from pools/restaurants and poor transfer service
  • –Limited entertainment during bad weather
Cleanliness7.8

Mostly praised as clean and well maintained by many guests, though isolated issues reported (stained bath, a room smelling of sewer) lowered confidence for some.

Service8.2

Staff repeatedly described as attentive, friendly and warm; multiple compliments for customer-facing teams. Some negative reports about slow responses (long check-in, delayed room fixes) and occasional poor handling of specific incidents.

Location8.0

Beach, pools and general resort setting were frequently praised. Some guests noted rooms were far from pools/restaurants and transfer service to rooms was poor.

Room Quality7.2

Many rooms described as clean and spacious, but several guests reported maintenance problems (blocked door, stained bath), dated rooms in need of renovation, and delays at check-in affecting room availability.

Amenities7.0

Good family amenities such as pools, kids' slide and kids' club were highlighted; however, repeated reports of non-working elevators and limited entertainment in bad weather reduced the perceived amenity quality.

Value for Money7.4

Mixed perceptions: many guests felt the overall resort experience justified the price, while others pointed to limited food options, additional service shortfalls and transfer issues as detractors from value.

Food and Beverage6.8

Food received mixed to negative feedback: some praised breakfast items, fruits and omelets, but multiple guests noted limited choices, poor vegan handling (shared oil) and other service lapses (e.g., lack of straws).

Overall Experience8.4

Overall sentiment leans positive with many guests calling their stays wonderful and praising staff and facilities; service lapses, maintenance issues and food limitations tempered some stays.

Kerrone

Solo Traveller · Sep 2026

4
Liked:I like the facility
Disliked:The food was not as good as I expected

via Nuitee

Julie

Family With Children · Sep 2026

1

Never again!

Liked:The food was horrible my kids , husband and myself are all sick.
Disliked:The food and drinks was horrible.loud staff cleaning in the mornings moving furniture around bad night sleep staff walked into our room at 8:30am check is at 12 noon

via Nuitee

Shan

Solo Traveller · Sep 2026

9
Liked:I liked the food ,the environment, and the friendly and helpful staff.
Disliked:Needs a variety of entertainment.

via Nuitee

Tanesha

Solo Traveller · Sep 2026

5

My stay was good I must say my first visit was better than the second visit though.

Liked:The breakfast and lunch experience was good
Disliked:Some of The females greeting you on entrance to have breakfast and lunch needed better customer service skills. I lost my appetite just by entering and seeing their faces. I enjoyed the service provided by male servers.

via Nuitee

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