Name: Sunway Lagoon Hotel , formerly Sunway Clio Hotel
Address: Jalan PJS11/15, Off Persiaran Lagoon, Bandar Sunway, Selangor Darul Ehsan, Malaysia, Kuala Lumpur, 47500
Rating: 8.6

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Kuala Lumpur, my

Modern Rooms with Amenities

Enjoy a comfortable stay in our air-conditioned rooms with flat-screen TVs and complimentary toiletries. Some rooms even feature a cozy seating area for extra relaxation.

Convenient Location

Located just 500 metres from Sunway Lagoon, our hotel offers easy access to this popular theme park and is close to other attractions such as KidZania Kuala Lumpur and University of Malaya.

Dining Options and Services

Indulge in delicious meals at our on-site restaurant and take advantage of our 24-hour front desk service for a hassle-free stay. Book your room at Sunway Lagoon Hotel for a memorable experience in Petaling Jaya.

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

1,248 reviews

Highlights

+Friendly staff
+Convenient location
+Delicious breakfast
+Warm hospitality

Could Improve

–Cleanliness issues
–Basic room amenities
–Limited gym facilities
–Breakfast quality not as expected

Cleanliness7.5

Some reviews mentioned dust in the room indicating cleanliness issues.

Service9.5

Outpouring of praise for staff like Mr. Badlee, Ms. Citra, and Sutha, showcasing exceptional service.

Location9.5

Consistently praised for its proximity to the mall and convenient location.

Room Quality8.4

Mixed reviews; mentioned as basic with room for improvement.

Amenities8.5

Basic amenities due to dissatisfaction with gym facilities.

Value for Money8.4

Seen as standard value for the location but some mentioned issues with breakfast quality.

Food and Beverage8.0

Breakfast quality mentioned as lacking compared to other hotels at the same price.

Overall Experience9.0

Most reviewers expressed an overall pleasant experience with intentions to return.

FATEN NADIA HAIZA

Family With Children · Jul 2026

Great for staycation

Liked:Easily accessible to the places that i need to go to.

Disliked:All is ok

via Nuitee

waleed

Family With Children · Jul 2026

Just ok

Liked:The reception staff very rude

Disliked:Reciption staff

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Husnain

Couple · Jul 2026

It was fine but tbh i felt like i could have gotten a better deal

Liked:Centre of city

Disliked:Lunch / dinner.

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Renu

Solo Traveller · Jun 2026

Liked:The location

Disliked:Staff customer service could be improved further, without checking rejecting a request for late check out straight away stating the hotel is fully book is unpleasant (an Indian staff). Sometimes, do check on the regularity of the said customer n if they are a loyal patron revisiting to stay there. Apart from that glitch everything else was superb.

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Location

How to Find Us

Jalan PJS11/15, Off Persiaran Lagoon, Bandar Sunway, Selangor Darul Ehsan, Malaysia

Kuala Lumpur · my

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Only fully vaccinated guests with proof of their digital COVID-19 vaccination certificate are allowed to check-in at our hotel. Guests who are not / not fully vaccinated with an admissible reason are required to obtain a letter of consent by an appointed Doctor. Please note that the hotel does not accept third-party credit card payments. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card. Please note that hotel may contact the cardholder for verification purposes. For security purposes, credit cards used for Non-Refundable bookings must also be presented when checking in. As announced by the Government of Malaysia, effective 1st March 2024, the sales & service tax (SST) for hotel accommodations and ancillary services will increase to 8%, which will be reflected in the final bill settlement. Please pay the tax differences direct to hotel upon check in/check out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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