Sunway Pyramid Hotel

The shower door gap wasn't fully sealed, causing water to pool outside the vanity area after a shower.

Staff were friendly and helpful, providing a baby tub and cot at no extra charge.

Excellent location connected straight to the mall, very convenient for guests.

Rooms are spacious and comfortable, well-suited for families.

Amenities are good but some facilities are shared with a neighboring hotel.

Room rates may not be justifiable for the breakfast options offered.

Breakfast had a good variety, although some felt the need for improvement during peak hours.

Guests generally enjoyed their stay with minor issues reported.