Name: Swissôtel Wellness Resort Alatau Almaty
Address: Tausamaly 50A, Almaty, A32BOF2
Telephone: +7 727 391 0101
Rating: 9.1

Swissôtel Wellness Resort Alatau Almaty | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Almaty, kz

Luxurious Accommodation:

Experience 5-star comfort at Swissôtel Wellness Resort Alatau Almaty with air-conditioned rooms, flat-screen TVs, and private bathrooms. Enjoy a relaxing stay with room service and a shared lounge.

Wellness and Leisure:

Indulge in the hotel's indoor pool, hammam, sauna, and hot tub. Unwind in the garden or enjoy a refreshing continental breakfast. The fitness centre and bar provide additional leisure options.

Convenience and Location:

Benefit from free private parking, a 24-hour front desk, and proximity to top attractions like First President of Kazakhstan Park and Dolphin Entertainment Centre. With a business centre, snack bar, and Almaty International Airport nearby, Swissôtel Wellness Resort Alatau Almaty ensures a convenient and memorable stay.

Book your stay now at Swissôtel Wellness Resort Alatau Almaty for an unforgettable experience!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

9.1

Exceptional

2,505 reviews

Highlights

+Great service
+Cleanliness
+Beautiful location
+Spacious rooms

Could Improve

–Inconsistent internet
–Paid breakfast

Cleanliness9.1

Clean and well-maintained premises, with focus on cleanliness evident in reviews.

Service9.6

Exceptional service highlighted, with staff being attentive and accommodating.

Location9.1

Beautiful natural surroundings and convenient location mentioned positively.

Room Quality9.1

Spacious rooms with good amenities as per guest feedback.

Amenities8.9

Good amenities including spa and pools, though some minor issues noted.

Value for Money9.1

Perceived as high value relative to the level of service and comfort provided.

Food and Beverage8.6

Food quality praised, though one review noted additional costs for breakfast.

Overall Experience9.2

Overall a very positive experience with high likelihood of return visits.

Yasmin

Couple · Aug 2026

Liked:bell boys were great

Disliked:keep spa open an hour later

via Nuitee

Ilya

Couple · Aug 2026

Liked:Location is amazing and really friendly personnel

Disliked:Room Cleaning was really average

via Nuitee

Dilmukhamed

Couple · Aug 2026

Liked:Amazing stay, thanks to front reception team for their hospitality

Disliked:Team at the reception

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Sergei

Couple · Aug 2026

Overall, we had a pleasant stay and enjoyed the beautiful setting and hotel facilities, although the noise and lack of c

Liked:We really enjoyed our stay. The hotel offers a beautiful view of the mountains, which was definitely one of the highlights. The swimming pool is very nice, and the breakfast was also excellent, with a good selection of food.

Disliked:The main downside was the atmosphere around the pool. The music was quite loud and not particularly relaxing, which made it difficult to fully enjoy the otherwise lovely pool area. In the evening, there was also a large and rather noisy event taking place on the hotel grounds. Unfortunately, this made it difficult to enjoy an evening walk around the property, and one of the restaurants was completely reserved for the event. It would have been appreciated if hotel guests had been informed about such events in advance, especially when they affect access to the facilities and the overall atmosphere of the hotel.

via Nuitee

Location

How to Find Us

Tausamaly 50A

Almaty · kz

+7 727 391 0101

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027 A deposit may be required at the property.

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