Name: Moon Palace Cancun - All Inclusive
Address: Carretera Cancun-Chetumal Km 340, Cancún, 77500
Rating: 9

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Moon Palace Cancun - All Inclusive, Cancún | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Nightclub, Clubhouse, Fitness facilities (surcharge), Parking

Location

Cancún, mx

Luxurious Accommodation

Moon Palace Cancun - All Inclusive offers air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Guests can relax in comfort and style during their stay.

Diverse Dining Options

Indulge in a culinary journey at Moon Palace Cancun - All Inclusive with a variety of dining choices including American, Brazilian, and Indian cuisine. Special dietary needs are catered to with vegetarian, dairy-free, and vegan options available.

Fun-Filled Activities

From a children's playground to billiards, table tennis, and mini-golf, this 5-star resort offers entertainment for guests of all ages. Additionally, guests can unwind at the sauna and hot tub after a day of activities.

Book your stay at Moon Palace Cancun - All Inclusive now for an unforgettable experience!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.0

Exceptional

1,129 reviews

Highlights

+Outstanding staff interactions
+Memorable dining experiences
+Excellent activities and entertainment

Cleanliness9.0

Standard quality for this hotel tier.

Service9.4

Exceptional service from staff who go out of their way to meet guest needs.

Location9.0

Standard quality for this hotel tier.

Room Quality8.9

Standard quality for this hotel tier.

Amenities8.9

Standard quality for this hotel tier.

Value for Money8.9

Standard quality for this hotel tier.

Food and Beverage9.0

Standard quality for this hotel tier.

Overall Experience8.9

An unforgettable experience underscored by friendly staff and memorable moments.

Varan

Solo Traveller · Jun 2026

Liked:On-site Clubs and Facilities

Disliked:Room

via Nuitee

C9024DQalejandraf

Couples · May 2026

Ernesto el bailarín

Liked:Ernesto el Bailarín is one of the highlights of our stay at Moon Palace! We first met him two years ago, and coming back to see him again made our trip even more special. He is always smiling, full of energy, and genuinely kind to every guest he meets. Not only does he make amazing ice cream, but he also creates such a fun and welcoming atmosphere. He remembers people, makes everyone feel appreciated, and always goes above and beyond to brighten our day. His positive attitude and sweet personality are unforgettable. Thank you, Ernesto, for making our vacations so memorable. Moon Palace is lucky to have someone as dedicated, friendly, and hardworking as you. We can’t wait to come back and see you again!

via tripadvisor

raymondu514

Family · May 2026

Excellent service

Liked:My family have the pleasure of being serviced by Julia, Fany and Yolanda, and it was outstanding service. I will come back for their services.

via tripadvisor

daniellei679

Friends Getaway · May 2026

Give Pilates with Jess a try!

Liked:Lots of options on site and great entertainment. The Glow Show was amazing! Took a Pilates class with Jess and she kicked my butt, had a great workout with the ocean as our background!

via tripadvisor

Location

How to Find Us

Carretera Cancun-Chetumal Km 340

Cancún · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit. Maximum Spa credit allowed to redeem $50 USD. Other terms and conditions may apply. Please note that any other Special Requests are subject to availability and additional charges may apply. All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply. In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

1,129 reviews

Highlights

+Outstanding staff interactions
+Memorable dining experiences
+Excellent activities and entertainment

Cleanliness9.0

Standard quality for this hotel tier.

Service9.4

Exceptional service from staff who go out of their way to meet guest needs.

Location9.0

Standard quality for this hotel tier.

Room Quality8.9

Standard quality for this hotel tier.

Amenities8.9

Standard quality for this hotel tier.

Value for Money8.9

Standard quality for this hotel tier.

Food and Beverage9.0

Standard quality for this hotel tier.

Overall Experience8.9

An unforgettable experience underscored by friendly staff and memorable moments.

Varan

Solo Traveller · Jun 2026

Liked:On-site Clubs and Facilities

Disliked:Room

via Nuitee

C9024DQalejandraf

Couples · May 2026

Ernesto el bailarín

via tripadvisor

raymondu514

Family · May 2026

Excellent service

Liked:My family have the pleasure of being serviced by Julia, Fany and Yolanda, and it was outstanding service. I will come back for their services.

via tripadvisor

daniellei679

Friends Getaway · May 2026

Give Pilates with Jess a try!

Liked:Lots of options on site and great entertainment. The Glow Show was amazing! Took a Pilates class with Jess and she kicked my butt, had a great workout with the ocean as our background!

via tripadvisor