Four Points by Sheraton Richmond

Generally clean, with some mention of cleanliness being praised, but also issues noted in the reviews.

Staff is consistently described as friendly and helpful, contributing positively to overall experience.

Multiple reviews highlight the convenient and favorable location.

Rooms are generally well-maintained with comfortable amenities but with some concerns raised regarding softness of mattresses.

Amenities are lacking, with some reviews mentioning limited options and issues such as overpriced offerings.

Several mentions of pricing being too high for what is offered, affecting overall perception of value.

Food quality was praised highly, especially in specific dining experiences despite some general complaints.

The overall sentiment is positive with many guests expressing a willingness to return.