Name: Eden Resort and Suites, BW Premier Collection
Address: 222 Eden Road, Lancaster, PA 17601
Rating: 9.2

Eden Resort and Suites, BW Premier Collection, Lancaster | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Lancaster, us

Luxurious Accommodations - Experience comfort and convenience in our spacious rooms equipped with modern amenities like free Wi-Fi, flat-screen cable TV, and tea/coffee facilities.

Relaxation and Recreation - Unwind in style with our heated indoor and outdoor pools, sauna, and hot tub. Let the kids have a blast at the outdoor playground while you enjoy some well-deserved relaxation.

Convenient Location - Located near Lancaster Brewing Co. and Tanger Outlets, our hotel offers the perfect blend of tranquility and easy access to nearby attractions. Explore the best of the area with ease during your stay.

Book your stay at Eden Resort and Suites BW Premier Collection now for a memorable and relaxing experience.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.2

Exceptional

1,200 reviews

Highlights

+Cleanliness
+Great service
+Family friendly
+Affordable pricing

Could Improve

–Noise disturbances
–Uncomfortable beds
–Breakfast not included

Cleanliness8.4

Generally clean, but some reviews mentioned dirty towels and issues with bathroom doors.

Service9.9

Staff received high praise, particularly for their assistance and compassion.

Location9.4

Well-located for family activities with easy access to amenities.

Room Quality8.4

Rooms praised for beauty but some found beds uncomfortable.

Amenities9.4

Great amenities including pools and holiday decorations.

Value for Money9.4

Affordable pricing for a quality experience.

Food and Beverage8.9

Food options were available, but breakfast not included in stay.

Overall Experience9.9

Overall positive experiences despite some issues noted.

Y1644TAwilliamb

Family · Jun 2026

Great for the Entire Family

Liked:A clean family friendly location with all of the amenities.

via tripadvisor

Susan

Family With Children · Jun 2026

EXCELLENT STAY, noise proof rooms

Liked:The hotel is EXCELLENT from front desk reception, Patels professionalism was excellent, they booked us on the lower level, I had requested high level. Patel changed our room to high level and upgraded up to a bigger room. The rooms, bathrooms, hallways was exceptionally sparkling clean. They have a huge clean swimming pool , noise proof rooms. Will return soon……….. DO NOT hesitate BOOK NOW. 👏🏾👏🏾👏🏾👏🏾 excellent job Eden Resort and Suites!!!

Disliked:SIMPLY EXCELLENT SERVICE!!!

via Nuitee

AMJ92

Family · Jun 2026

Great but could be better

Liked:This is a great hotel and my experience was mostly good. Starting with the positive: my room was nice and clean. There are so many amenities for kids - two pools and a sprinkler park, which was the reason I chose it. The service was good too. On the flip side, some areas of the hotel, like the big indoor courtyard in the center, had an unpleasant smell. The bathroom had a sliding door *which didn’t lock*. What they were thinking doing that in a family friendly hotel is beyond me - I couldn’t stop my toddler from walking in on everyone. All things considered, it was a great place for a family getaway and I’m looking forward to returning

via tripadvisor

Solo Traveller · Jun 2026

Too many children working here, they are NO help, and the floors in the room were disgustingly dirty.

Liked:The pools were great and the room was ok except for the fact that the floor was filthy and would turn our feet black just from walking on it for a short time. Also, the inside pool view was kinda creepy not having a window to the outside was miserable.

Disliked:The staff was rude and not at all helpful. I had a small child with me and I asked the 2 young guys at the front desk where the luggage carts were located and one of them just pointed in the direction they were located. Being as though they were both not helping any other guests, I’d have thought that one of them would have at least gotten the cart for me. Luckily there was another parent coming through the door to the stairwell where the luggage carts were and he held the door and pulled the cart through for me, which is what the staff should have done. After I checked in I had to ask them for a map, where my room was located and how to get to it. They were no help whatsoever. Also, this hotel charges $100 PER NIGHT for incidentals and they didn’t return all of my money to me. $100 a night is astronomical and they should tell you this beforehand. Overall, I would not go back here, the surroundings were nice, but that’s it. I’d rather go somewhere where my money is appreciated instead of being treated like it’s expected. Eden Resort, you really need to step up your customer service training and teach the kids you have working for you what it means to be of service to your customers.

via Nuitee

Location

How to Find Us

222 Eden Road

Lancaster · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that the courtyard view rooms overlook a function area used for meetings, trade shows and weddings that may be scheduled until 21:00 in June, July and August and until 22:00 in September through May.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Tue, Oct 6, 2026 until Fri, May 21, 2027 Swimming pool: Closed from Tue, Oct 6, 2026 until Fri, May 21, 2027 A deposit may be required at the property.

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