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The Kuala Lumpur Journal Hotel

Kuala Lumpur · MY

The Kuala Lumpur Journal Hotel

8.8
Excellent3,770 reviews
  1. Hotel Collection
  2. /Hotels in Kuala Lumpur
  3. /The Kuala Lumpur Journal Hotel
WiFi availableFree WiFiParkingPrivate parkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Kuala Lumpur, MY

Retro-Inspired Boutique Hotel in Bukit Bintang

Stylish Accommodation with Modern Amenities

Dining Options and Rooftop Infinity Pool

Book your stay at The Kuala Lumpur Journal Hotel for a unique retro-inspired experience surrounded by specialty bars and shopping centers in the heart of Bukit Bintang. Enjoy stylish rooms with floor-to-ceiling windows, ergonomic mattresses, and rain showers. Indulge in al fresco dining at The Terrace Bar & Grill or explore the dining options on Alor Street. Relax by the rooftop infinity pool overlooking the city or stay active in the fitness center. The 24-hour reception is always ready to assist you, making your stay memorable and convenient.

Loading rooms and rates...

Location

How to Find Us

No. 30, Jalan Beremi, Off Jalan Sultan Ismail

Kuala Lumpur · MY

+60 3-2110 2211

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Complimentary daily refreshments and free flow wine at Journal Coffee Bar & Lounge (3 PM – 5 PM).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.8

Excellent

3,770 reviews

Highlights

  • +Good central location
  • +Friendly and helpful staff

Could Improve

  • –Breakfast quality
  • –Issues with room amenities
Cleanliness8.6

Generally clean and quiet, but mentioned issues with flooding in the washbasin.

Service9.6

Staff described as friendly and helpful in multiple reviews.

Location9.6

Central location praised for convenience and accessibility.

Room Quality8.6

Rooms are clean and comfortable, but some reviews noted they're a bit tired or cramped.

Amenities8.6

Basic amenities available, but toiletries provided only on request.

Value for Money8.6

Good value for central location, though some reviews felt it was overpriced.

Food and Beverage8.1

Breakfast options criticized for quality and preparation time.

Overall Experience9.1

Overall stay was enjoyable despite some drawbacks.

RaQia

Family With Children · Oct 2026

10

The KL Journal Hotel will make you feel like ROYALTY!

Liked:This was the best hotel experience I’ve ever had! The service and care we received at The Kuala Lumpur Journal Hotel was top-notch. The moment we stepped out of the GRAB, the doorman/security/awesome individual, began taking all of our bags... even my plastic Trader Joe’s bag. He put everything on the trolley to store and gate us a number. Later, whenever we even looked like we were about to leave, he would open the door for us. From the concierge to housekeeping to the breakfast bar and buffet servers, the service was amazing! Even when something wasn’t quite right, they went above and beyond to fix it. There was one server (I think his name was Anamul) who gave us extra care and made us feel special. Something that is often not the case for my race in the US. It was heartwarming. When I stomped my toe walking back from the Merdeka Day fireworks on Malaysia’s uneven sidewalks. The woman at the concierge that evening, not only helped and had the doorman bring me ice, but the next day she remembered and constantly asked how I was doing whenever she saw me. The KL Journal hotel is all about taking pride in customer service and putting the customer first. It set a high bar for Malaysia, (which unfortunately fell quite short after our stay here.) As an added BONUS... They have afternoon tea time with complimentary appetizers and free-flow wine hour, DAILY! Have you booked yet? lol I miss this place. I would highly recommend staying at the KL Journal Hotel when you visit Kuala Lumpur. The hotel itself is not luxury; it’s the employees who make the place a pampered experience. I had written down names of people to mention, but I can’t remember who’s who now. So, Anamul, Anamul, Khaelag (sp), Afig, Karyn, Munira, Carmen, and anyone else I forgot… Termina Kasih Banyak-Banyak!
Disliked:One minor con is the room lighting could be a little brighter. Also, the hotel corridors were warm, but I now know this is the norm for most of the hotels/buildings I've stayed at in SE Asia. When I got to the room the a/c wasn't on. I felt faint and thought something was wrong with the room. Concierge immediately sent housekeeping up with a fan and searched for an air purifier. Turns out, I just needed to switch on the a/c with the keycard. Duh! This is done to conserve energy, so it's understandable. Just be prepared for that. I am now. :)

via Nuitee

Abigail

Couple · Oct 2026

10

Great location!

Liked:Really good location close to most things or the public transport! The hotel rooms are a good size and the bathrooms are really big too! The staff were lovely and really helpful, breakfast was nice too.
Disliked:Nothing

via Nuitee

CYNTHIA

Solo Traveller · Oct 2026

10
Liked:Location was amazing close to everything. Complimentary late check out.
Disliked:Nothing

via Nuitee

George

Couple · Oct 2026

8

The high tea on the house was a great touch!

Liked:Location. And staff were super helpful
Disliked:Had to collect your toiletries from near lift versus it already being in the room

via Nuitee

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