Name: Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
Address: 170 Jalan Bukit Bintang, Kuala Lumpur, 55100
Telephone: +60321172888
Rating: 9

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingValet parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Kuala Lumpur, my

Luxurious Accommodation with Pavilion Access

Boasting direct access to Pavilion Kuala Lumpur, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree offers 5-star accommodation with an outdoor swimming pool. A fitness room is available for guests. The accommodation provides meeting and banquet facilities and free WiFi.

Elegant Rooms and Amenities

At the hotel, the rooms are fitted with a desk. Each room has a private bathroom with free toiletries. All rooms are equipped with a sofa.

Delicious Dining Options

A buffet breakfast can be enjoyed at the property. Guests can dine in the in-house restaurant, which serves a variety of Asian dishes.

Experience luxury and convenience at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree. Book now for an unforgettable stay!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.0

Exceptional

2,593 reviews

Highlights

+Friendly staff
+Great location
+Good food
+Comfortable rooms

Could Improve

–Check-in delays
–Cleanliness concerns
–Traffic issues

Cleanliness8.3

Mixed sentiment; some guests mentioned cleanliness positively, but issues with linens were noted.

Service9.8

Staff received high praise for friendliness and professionalism, contributing positively to the experience.

Location9.3

Frequently highlighted as a strong point, with convenience to shopping and dining noted.

Room Quality8.8

Rooms were generally described positively, with comfort mentioned, despite some check-in issues.

Amenities8.8

Amenities were mentioned positively, but there were some concerns raised about availability at peak times.

Value for Money8.3

Value perception affected by issues regarding check-in and room availability.

Food and Beverage9.3

Food received high marks, particularly for local options and breakfast service.

Overall Experience9.3

Overall experience was rated highly, with a strong appreciation for the service.

Maxone87

Solo Traveller · Jul 2026

Expensive Average Hotel

Liked:Staff courtesy was on point, tables outside for breakfast with a massive fan above it were also a great idea! Access to Pavilion Mall directly from the hotel was great too.

Disliked:Food in the lounge and breakfast was super average and too much Asian oriented. If you are not Asian or big fan of Asian food, you will struggle. No bathtub in the lounge access room, which usually is there. Gym small and average. In general no soul or captivating style. Just another expensive business hotel, due to its location.

via Nuitee

Fergus

Couple · Jul 2026

Great location for food and shopping - very central

via Nuitee

Barry

Couple · Jul 2026

Excellent option

Liked:Convenient, clean and spacious

via Nuitee

Sheena Anne

Couple · Jul 2026

Liked:Everything! The location, the staff, the room, the facilities and the breakfast.

via Nuitee

Location

How to Find Us

170 Jalan Bukit Bintang

Kuala Lumpur · my

+60321172888

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property. Complimentary self-parking for in-house guest is available. Guests are required to park in the designated hotel parking area which is accessible via the parking entrance after the hotel lobby, proceed through the 2nd boom gate into the hotel’s parking area. Stays are permitted for fully vaccinated individuals only. For access from Pavilion KL mall’s parking, guest needs to follow the “Hotel” signage to access the 2nd boom gate into the hotel’s parking. The dinner-inclusive package entitles guests to dinner at Jade Pavilion Restaurant. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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