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Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Kuala Lumpur · MY

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

9
Exceptional2,709 reviews
  1. Hotel Collection
  2. /Hotels in Kuala Lumpur
  3. /Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
WiFi availableFree WiFiParkingFree ParkingValet parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Kuala Lumpur, MY

Luxurious Accommodation with Pavilion Access

Boasting direct access to Pavilion Kuala Lumpur, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree offers 5-star accommodation with an outdoor swimming pool. A fitness room is available for guests. The accommodation provides meeting and banquet facilities and free WiFi.

Elegant Rooms and Amenities

At the hotel, the rooms are fitted with a desk. Each room has a private bathroom with free toiletries. All rooms are equipped with a sofa.

Delicious Dining Options

A buffet breakfast can be enjoyed at the property. Guests can dine in the in-house restaurant, which serves a variety of Asian dishes.

Experience luxury and convenience at Pavilion Hotel Kuala Lumpur Managed by Banyan Tree. Book now for an unforgettable stay!

Loading rooms and rates...

Location

How to Find Us

170 Jalan Bukit Bintang

Kuala Lumpur · MY

+60 3-2117 2888

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property. Complimentary self-parking for in-house guest is available. Guests are required to park in the designated hotel parking area which is accessible via the parking entrance after the hotel lobby, proceed through the 2nd boom gate into the hotel’s parking area. For access from Pavilion KL mall’s parking, guest needs to follow the “Hotel” signage to access the 2nd boom gate into the hotel’s parking. The dinner-inclusive package entitles guests to dinner at Jade Pavilion Restaurant.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

2,709 reviews

Highlights

  • +Friendly staff
  • +Great location
  • +Good food
  • +Comfortable rooms

Could Improve

  • –Check-in delays
  • –Cleanliness concerns
  • –Traffic issues
Cleanliness8.3

Mixed sentiment; some guests mentioned cleanliness positively, but issues with linens were noted.

Service9.8

Staff received high praise for friendliness and professionalism, contributing positively to the experience.

Location9.3

Frequently highlighted as a strong point, with convenience to shopping and dining noted.

Room Quality8.8

Rooms were generally described positively, with comfort mentioned, despite some check-in issues.

Amenities8.8

Amenities were mentioned positively, but there were some concerns raised about availability at peak times.

Value for Money8.3

Value perception affected by issues regarding check-in and room availability.

Food and Beverage9.3

Food received high marks, particularly for local options and breakfast service.

Overall Experience9.3

Overall experience was rated highly, with a strong appreciation for the service.

DGL92

Solo Traveller · Sep 2026

10
Liked:Excellent location and overall service

via Nuitee

Mansoor

Extended Group · Sep 2026

9

Amazin

Liked:Location and the duty manger which handled the check-in process

via Nuitee

Haji zjasmani

Couple · Sep 2026

9

So far very good

Liked:Very cleaned , Staff Courtesy and nearest Bukit Bintang Shopping Mall

via Nuitee

Liestyana

Couple · Sep 2026

9
Liked:Close to everywhere , easy transportation

via Nuitee

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