Name: Grand Hyatt Kuala Lumpur
Address: 12, Jalan Pinang, Kuala Lumpur, 50450
Telephone: +60321821234
Rating: 9

Grand Hyatt Kuala Lumpur | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Kuala Lumpur, my

Luxurious Accommodations

The Grand Hyatt Kuala Lumpur offers a luxurious 5-star stay right next to the Kuala Lumpur Convention Centre. Guests can enjoy panoramic views of the park and city from their rooms, which are equipped with modern amenities like a coffee machine and flat-screen TV. The en suite bathrooms feature a bathtub and 24-hour hot-water showers.

Dining Options

Indulge in a variety of culinary experiences at the hotel's 3 in-house restaurants. From the signature restaurant THIRTY8 offering Chinese, Japanese, and Western cuisines to the cosy JP teres with an indoor dining area and outdoor terrace, guests can savor a range of delectable dishes. The Poolhouse by the swimming pool also provides an al fresco dining setting for all-day dining.

Relaxation and Fitness

Guests can unwind at the outdoor swimming pool overlooking the iconic Petronas Twin Towers or opt for spa treatments at Essa Spa. The hotel also features a 24-hour fitness centre for those looking to stay active during their stay.

To experience luxury and convenience at the heart of Kuala Lumpur, book your stay at Grand Hyatt Kuala Lumpur today.

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.0

Exceptional

4,019 reviews

Highlights

+Excellent location
+Friendly staff

Could Improve

–Issues with room cleanliness
–Inconvenient lobby location

Cleanliness7.7

Concerns about room smell and air conditioning effectiveness.

Service9.2

Staff friendliness noted but inconsistencies in service quality reported.

Location9.7

Excellent proximity to KLCC and accessible via various means.

Room Quality9.2

Generally good room quality, but some issues with cleanliness.

Amenities8.7

Good amenities, but limited breakfast options.

Value for Money9.2

Expensive pricing but overall experience justifies cost.

Food and Beverage8.7

Mixed feedback on breakfast options and additional costs.

Overall Experience9.7

Overall a pleasant stay with a few reservations.

CHENG HAR

Couple · Jul 2026

Disliked:We did not like the room setup Lobby on the top, have to go up then come down. The room layout is no good. Bathroom all open, no privacy.

via Nuitee

Jim

Solo Traveller · Jul 2026

Not a proper 5 star hotel.

Liked:Pool was good. Rooms were average.

Disliked:Not the luxury feel that a brand like Grand Hyatt boasts. Overall it was not good value for money. The coffee machine at lobby had no milk. The water dispenser at lobby had no water. The tooth paste in washroom was ultra small which was funny considering a 5 star Grand Hyatt. Rooms were a bit dated. We walked to Suria Mall and on the way peeped into nearby Mandarin oriental hotel, which was almost same price, but it had the proper luxury feel and welcoming managers and gate staff.

via Nuitee

Balqis

Family With Children · Jul 2026

Everything is superb. All the staff is extra point for this place

Liked:The room is superb. Location and view is extra

Disliked:Nothing.

via Nuitee

Jason

Extended Group · Jul 2026

Nice hotel but probably won’t stay again

Liked:Location and friendly staff

Disliked:The room was not very clean, the moment you walk in and see the first seat that was stained. Have photos. Under the bed dusty, floors show many marks… the list goes on.

via Nuitee

Location

How to Find Us

12, Jalan Pinang

Kuala Lumpur · my

+60321821234

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

4,019 reviews

Highlights

+Excellent location
+Friendly staff

Could Improve

–Issues with room cleanliness
–Inconvenient lobby location

Cleanliness7.7

Concerns about room smell and air conditioning effectiveness.

Service9.2

Staff friendliness noted but inconsistencies in service quality reported.

Location9.7

Excellent proximity to KLCC and accessible via various means.

Room Quality9.2

Generally good room quality, but some issues with cleanliness.

Amenities8.7

Good amenities, but limited breakfast options.

Value for Money9.2

Expensive pricing but overall experience justifies cost.

Food and Beverage8.7

Mixed feedback on breakfast options and additional costs.

Overall Experience9.7

Overall a pleasant stay with a few reservations.

CHENG HAR

Couple · Jul 2026

Disliked:We did not like the room setup Lobby on the top, have to go up then come down. The room layout is no good. Bathroom all open, no privacy.

via Nuitee

Jim

Solo Traveller · Jul 2026

Not a proper 5 star hotel.

Liked:Pool was good. Rooms were average.

via Nuitee

Balqis

Family With Children · Jul 2026

Everything is superb. All the staff is extra point for this place

Liked:The room is superb. Location and view is extra

Disliked:Nothing.

via Nuitee

Jason

Extended Group · Jul 2026

Nice hotel but probably won’t stay again

Liked:Location and friendly staff

Disliked:The room was not very clean, the moment you walk in and see the first seat that was stained. Have photos. Under the bed dusty, floors show many marks… the list goes on.

via Nuitee