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EQ Kuala Lumpur

Kuala Lumpur · MY

EQ Kuala Lumpur

9.8
Exceptional2,877 reviews
  1. Hotel Collection
  2. /Hotels in Kuala Lumpur
  3. /EQ Kuala Lumpur
WiFi availableFree WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Kuala Lumpur, MY

Luxurious Accommodations and Stunning City Views

EQ Kuala Lumpur offers 5-star rooms with modern amenities, providing guests with a comfortable stay and breathtaking city vistas.

Relaxation and Fitness Options

Guests can unwind in the year-round outdoor pool, sauna, and garden, or stay active in the fitness centre.

Culinary Delights and Cultural Experiences

Enjoy a diverse culinary journey with Japanese, Malaysian, and Asian cuisine at the on-site restaurant, offering vegetarian and halal options for all guests.

Book now for an unforgettable stay at EQ Kuala Lumpur and experience luxury in the heart of Kuala Lumpur!

Loading rooms and rates...

Location

How to Find Us

Equatorial Plaza, Jalan Sultan Ismail

Kuala Lumpur · MY

+60 3-2789 7777

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.8

Exceptional

2,877 reviews

Highlights

  • +Helpful staff
  • +Good location
  • +Comfortable rooms
  • +Nice amenities
  • +Beautiful view

Could Improve

  • –Food quality inconsistent
  • –Limited access to hotel facilities due to private events
Cleanliness9.5

Overall cleanliness was satisfactory, though there were some issues such as wood found in salad.

Service10.0

Staff was generally helpful and attentive, with a few exceptions in restaurant service.

Location10.0

Convenient location near tourist spots and shopping, as well as positive remarks about the view.

Room Quality10.0

Rooms are described as nice, comfortable, and clean, with some good amenities.

Amenities10.0

Amenities such as the pool and jacuzzi received positive mentions.

Value for Money10.0

Positive feedback on value for money based on location and service.

Food and Beverage9.0

Mixed feelings about food quality, particularly with some items being overcooked.

Overall Experience10.0

Overall experience was positive despite a few drawbacks.

Marta

Couple · Sep 2026

7

Unpleasant situations with staff

Liked:The property is beautiful although a bit impersonal, but in in line with this kind of accommodation. We experienced some unpleasant occasions such as maintenance works at the swimming pool during daytime and an awkward situation with the Kampachi’s staff during our dinner there (we were with some friends dining at Kampachi restaurant insieme the property and digital payments were allegedly out of service, so the staff asked to charge all the bill to our room in front of our friends - it was so embarrassing). I would expect the staff to be more professional for this kind of 5 star hotel.

via Nuitee

Maher

Family With Children · Sep 2026

10
Liked:Everything
Disliked:I like everything

via Nuitee

Tanvir

Couple · Sep 2026

9

Excellent

Liked:Great service by the staff. Very prompt and amicable. Stunning view from the room.
Disliked:Few amenities were a bit out of wack but got fixed once reported. Room Entertainment unit was not great. No Netflix and No YouTube 😟

via Nuitee

Charlie

Family With Children · Sep 2026

10

An excellent stay would very much recommend, the service was welcoming and excellent, room amazing.

Liked:The EQ exceeded our expectations, great location, incredible room with panoramic views, amazing food and facilities, excellent service. we can't think of any real areas for improvement
Disliked:There could have been more loungers in the pool area

via Nuitee

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