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THE FACE Style Hotel

Kuala Lumpur · MY

THE FACE Style Hotel

8.5
Excellent2,614 reviews
  1. Hotel Collection
  2. /Hotels in Kuala Lumpur
  3. /THE FACE Style Hotel
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Kuala Lumpur, MY

Luxurious Accommodation

Indulge in 5-star luxury at THE FACE Style, offering beautifully designed guest rooms with modern amenities like flat-screen TVs, free WiFi, and elegant bathrooms with premium toiletries.

Exceptional Facilities

Enjoy a refreshing swim in the outdoor pool, stay active at the fitness centre, and dine at the hotel's restaurant serving delectable cuisine. Benefit from conveniences like free parking, a 24-hour front desk, and a helpful concierge service.

Prime Location

Conveniently located just 1.2 km from the iconic Petronas Twin Towers, THE FACE Style is the perfect choice for travelers interested in shopping, sightseeing, and exploring the vibrant city centre.

Don't miss the chance to experience luxury and comfort at THE FACE Style. Book your stay now for an unforgettable hotel experience.

Loading rooms and rates...

Location

How to Find Us

1020 Jalan Sultan Ismail

Kuala Lumpur · MY

+60 3-2168 1688

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

A tourist tax of MYR 10 per room per night is applicable to all foreign guests. If you choose to pay at the property upon your arrival, you will have to pay the tourist tax directly at the property. If you pay for your reservation via Booking.com, we will collect this tax from you directly. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted from the extra charge. Please present the same credit card used to guarantee your booking when checking in at the hotel. Please note that hotel may contact the cardholder for verification purposes. The property requires a refundable security deposit upon check-in. This property does not accommodate parties or wedding groups. Any damage or loss to the property caused by the guests, including from smoking outside designated areas, will incur a cost an extra charge of MYR 500. Damages will be charged to the debit/credit card provided at the time of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.5

Excellent

2,614 reviews

Highlights

  • +Great location
  • +Beautiful rooms
  • +Good service

Could Improve

  • –Cleanliness issues
  • –Slow elevators
Cleanliness7.7

Multiple mentions of cleanliness issues including dirty bathrooms and unclean floors.

Service8.7

Good service noted, although some staff were described as stubborn.

Location9.2

Great location with easy access to attractions.

Room Quality8.7

Rooms described as beautiful with excellent views.

Amenities8.2

Decent amenities but with issues like pool overcrowding.

Value for Money8.2

Good value, though some reviewers feel not all aspects meet 5-star standards.

Food and Beverage8.7

Breakfasts praised as good and plentiful.

Overall Experience8.7

Overall a good experience, but with areas needing improvement.

Islam Benchinoune

Solo Traveller · Sep 2026

10
Liked:Excellent hotel! Great location, very clean and comfortable. The breakfast was perfect with a great variety of choices. Overall, a wonderful experience and highly recommended!

via Nuitee

Jamil

Couple · Sep 2026

10
Liked:very specious room with large fridge
Disliked:crowd a bit heavy in pool

via Nuitee

Salwa

Couple · Sep 2026

10
Liked:facility

via Nuitee

Ana

Family With Children · Sep 2026

4

There are better options out there.

Liked:Apartment was very spacious. 51st floor pool is epic.
Disliked:Dealing with staff feels like a bureaucracy. Little focus on service. We took a family apartment. The washing machine was broken. The doors and walls had stains from wear. The windows were super dirty. The kitchen had no plates and cutelary for only two people. We ordered room service, which came in a plastic boxes, without napkins. The room was bare. Essentially like in the photos, but with most of the decorations removed. In the fitness space many machines were broken. It’s listed as 5 stars, but far from that designation. It feels management does not have much love for the place. Mainly a huge high traffic hotel.

via Nuitee

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