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Sheraton Imperial Kuala Lumpur Hotel

Kuala Lumpur · MY

Sheraton Imperial Kuala Lumpur Hotel

8.3
Excellent3,622 reviews
  1. Hotel Collection
  2. /Hotels in Kuala Lumpur
  3. /Sheraton Imperial Kuala Lumpur Hotel
WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Kuala Lumpur, MY

Convenient Location and Accessibility

Sheraton Imperial Kuala Lumpur Hotel is ideally located opposite Quill City Mall and within walking distance of public transportation, making it easy for guests to explore the city.

Relaxing Amenities and Services

Guests can unwind by the outdoor swimming pool, enjoy meals at one of the three dining options, and take advantage of the free WiFi throughout the property.

Modern Rooms and Wellness Facilities

The hotel offers modern rooms with convenient amenities, a 24-hour front desk for assistance, a fitness center, and an award-winning spa for relaxation.

To experience the best of Kuala Lumpur while indulging in luxurious comforts, book your stay at Sheraton Imperial Kuala Lumpur Hotel now.

Loading rooms and rates...

Location

How to Find Us

Jalan Sultan Ismail

Kuala Lumpur · MY

+60 3-2717 9900

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Parking fees is chargeable at MYR 10 per entry.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.3

Excellent

3,622 reviews

Highlights

  • +Friendly staff
  • +Great breakfast
  • +Good location
  • +Spacious rooms

Could Improve

  • –Cleanliness issues
  • –No smoking area
Cleanliness7.3

There were mentions of cleanliness issues, specifically in the bedroom and bathroom.

Service8.8

Overall positive sentiment regarding friendly and helpful staff, with specific mentions of great service.

Location8.7

The location was highlighted as excellent with convenient access to various sites.

Room Quality8.3

Rooms were reported to be spacious and comfortable with good amenities.

Amenities8.3

Facilities such as the pool and breakfast received positive feedback.

Value for Money7.8

Good value noted in reviews, especially considering the quality of service and amenities.

Food and Beverage8.8

Breakfast and food quality received high praise from multiple reviews.

Overall Experience8.3

Mostly positive experiences mentioned, with some areas for improvement.

Rosalie

Extended Group · Sep 2026

8

Very enjoyable.

Liked:Everything
Disliked:Room was not cleaned eventhough I indicated at the entrance.

via Nuitee

Mohammad

Solo Traveller · Sep 2026

10
Liked:Supportive staff
Disliked:NA

via Nuitee

Emir

Solo Traveller · Sep 2026

8
Liked:Generally the place is still holding up well for an older hotel. It had a sense of class and elegance.
Disliked:Facilities could do with some improvement to cater to families with kids.

via Nuitee

Girish

Extended Group · Sep 2026

1
Liked:room was having cocroaches and i have showed video to staff...swimming pool is like haunted house and no hygience ...two times my room was changed...smtimes ac not working and smtimes door keys...horriblr experience

via Nuitee

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