Name: PARKROYAL COLLECTION Kuala Lumpur
Address: Jalan Sultan Ismail, Kuala Lumpur, 50250
Telephone: +60 3-2782 8388
Rating: 8.5

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Kuala Lumpur, my

Sustainable Luxury Experience

PARKROYAL COLLECTION Kuala Lumpur offers a chic and modern stay where eco-conscious travellers can relax amidst lush greenery and earthy tones.

Environmentally Friendly Amenities

With biodegradable packaging, filtered drinking water in every room, and air-purifying plants, the hotel is dedicated to your well-being and the environment.

Holistic Wellness Retreat

From a luxurious spa to a state-of-the-art fitness center and pool, our holistic floor ensures guests can rejuvenate and recharge during their stay.

Book now for a sustainable and luxurious retreat at PARKROYAL COLLECTION Kuala Lumpur.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.5

Excellent

4,669 reviews

Highlights

+Great food quality
+Helpful staff

Could Improve

–Lounge under construction
–No Arabic channels on TV

Cleanliness7.9

Room was really clean but mentioned that the bathroom had exposed glass, which may not feel comfortable.

Service8.9

Staff were extremely helpful, particularly Jeremy, Don, and Hesther, providing excellent service throughout the stay.

Location8.9

Strategically located in the KL Golden triangle, with easy access to shopping and transportation.

Room Quality8.3

Room quality was good with a nice pool view and reasonably priced upgrade.

Amenities8.4

Amenities were satisfactory, although the lounge was under construction.

Value for Money8.3

Good value for the service and experience provided during the stay.

Food and Beverage8.9

Excellent food quality and a great dining experience, especially the birthday dinner.

Overall Experience8.4

Overall, a lovely stay with memorable experiences despite minor inconveniences.

Jaryl

Couple · Sep 2026

Exceed my expectation, will return to stay

Liked:Location, spacious, new, shower, private lounge.

Disliked:Waiting time to check in. Abit understaff.

via Nuitee

Mazliah

Family With Children · Sep 2026

Excellent!

Liked:Breakfast, comfy bed, spacious room

Disliked:Nothing

via Nuitee

Jimmy

Extended Group · Sep 2026

overall was pleasant and staff helpful

Liked:Lounge was good

Disliked:Food topping up was a bit slow

via Nuitee

Ivy

Solo Traveller · Sep 2026

Was a bit disappointed that pool was closed due to renovation

Liked:Location, close to shopping malls and MRT

via Nuitee

Location

How to Find Us

Jalan Sultan Ismail

Kuala Lumpur · my

+60 3-2782 8388

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel. Please note that hotel may contact the cardholder for verification purposes. Collection Club Lounge is reserved for guests above the age of 12 only who has booked Collection Club Room, Urban Suite and Lifestyle Suite. Please note that the Hotel will assign the Signature Family Suite upon arrival and it subject to room availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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