Kuala Lumpur · MY

Oakwood Hotel & Residence Kuala Lumpur

Name: Oakwood Hotel & Residence Kuala Lumpur
Address: 222, Jalan Ampang, Kuala Lumpur, 50450
Rating: 8.2

8.2

Excellent3,202 reviews

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Kuala Lumpur, MY

Stylish Accommodation

Experience stylishly decorated air-conditioned rooms with a TV, seating area, and spacious bathrooms with rain showers and designer toiletries.

Exceptional Services

Our multi-lingual staff offer 24-hour concierge services to cater to all your needs during your stay at Oakwood Hotel & Residence Kuala Lumpur.

Relaxation and Fitness

Unwind with a refreshing swim in the outdoor pool, enjoy drinks and snacks from the poolside bar, or stay active at the fully-equipped 24-hour fitness centre.

Book a stay at Oakwood Hotel & Residence Kuala Lumpur for a memorable experience in the heart of the city!

Loading rooms and rates...

Location

How to Find Us

222, Jalan Ampang

Kuala Lumpur · MY

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Breakfast-included rate includes breakfast up to 2 adults only. For room with Sahur to be packed and placed at front desk and guests will require to place the order before 11pm daily For room with Breakfast will remain unchanged and guests will be notified by the front desk upon check in whether they will enjoy a pack food or semi buffet for breakfast during their stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Kuala Lumpur · MY

Oakwood Hotel & Residence Kuala Lumpur

8.2

Excellent3,202 reviews

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Kuala Lumpur, MY

Stylish Accommodation

Experience stylishly decorated air-conditioned rooms with a TV, seating area, and spacious bathrooms with rain showers and designer toiletries.

Exceptional Services

Our multi-lingual staff offer 24-hour concierge services to cater to all your needs during your stay at Oakwood Hotel & Residence Kuala Lumpur.

Relaxation and Fitness

Unwind with a refreshing swim in the outdoor pool, enjoy drinks and snacks from the poolside bar, or stay active at the fully-equipped 24-hour fitness centre.

Book a stay at Oakwood Hotel & Residence Kuala Lumpur for a memorable experience in the heart of the city!

Loading rooms and rates...

Guest Reviews

What Guests Say

8.2

Excellent

3,202 reviews

Highlights

+Spacious, clean rooms reported by many guests
+Polite, courteous and helpful staff
+Good amenities (large pool, internet, in-room kitchenette, parking)
+Convenient location with easy access to nearby supermarket/attractions
+Perceived good value for money by multiple reviewers
+Breakfast buffet liked by some guests

Could Improve

–Breakfast often criticized for limited variety and repetitive menus
–Cleanliness issues in some rooms (stains, insects, moss) and missed housekeeping
–Some rooms have dated furniture, torn chairs or plumbing leaks
–Noise from busy road reported by a few guests
–Room quality and size inconsistent across stays
–Occasional service lapses (e.g., delayed housekeeping, room blackout)

Cleanliness6.8

Mixed reports: many guests praised clean rooms, but several noted serious issues (blood stains on comforters, insects, moss in toilets, missed housekeeping for days).

Service9.2

Consistently positive: staff described as polite, courteous and helpful; staff accommodated requests, offered compensation (e.g., parking) and provided luggage storage.

Location8.5

Generally convenient and central with easy access to supermarket and attractions; some guests noted road noise and that it is a bit far from the city centre for some.

Room Quality7.8

Rooms often described as spacious and well-equipped (kitchenette, AC, safe), but there are recurring reports of dated furniture, torn chairs, leaking toilets and variability in room size.

Amenities9.0

Strong amenity set mentioned: large pool, good internet, parking, in-room kitchen facilities, drinking water filter and other conveniences reported positively.

Value for Money8.5

Several guests called the hotel good value and reasonably priced for room size; a minority felt it did not meet expected 4-star standards.

Food and Beverage7.2

Mixed to negative for breakfast: some guests enjoyed the buffet, but many reported limited variety, repetitive menus and issues when large tour groups were present.

Overall Experience8.6

Overall largely positive: many glowing stays ('incredible', 'lovely and comfortable'), though some notable negative incidents lead to mixed impressions for a subset of guests.

Kenneth

Solo Traveller · Sep 2026

Liked:Spacious, well laid out modern apartment style hotel rooms. Fab access to city tours, very good breakfast and the pool and pool area excellent. Laundry facilities on site which we used. Very helpful staff in every department and especially Aryinna at reception who made our stay all the better by giving us great local knowledge and advise

Disliked:Overall a great hotel , exactly what we needed for our stay in Kuala Lumpur. We used The Oakwood Hotel as a Base to explore our 4 day sightseeing trip 😀

via Nuitee

Orna

Solo Traveller · Sep 2026

Had an enjoyable stay, and room was extremely comfortable and spacious. Staff were more than happy to help.

Liked:A little bit out from the centre which suited me personally

Disliked:My only suggestion would be to include some mint tea as part of the selection in the room

via Nuitee

Zul

Couple · Sep 2026

Liked:Clean and comfortable

Disliked:Parking so narrow

via Nuitee

Azwana

Solo Traveller · Sep 2026

Liked:Cleanliness, facilities, location, price

Disliked:Lobby. Lack of sofa & seaters for the guests.

via Nuitee

Location

How to Find Us

222, Jalan Ampang

Kuala Lumpur · MY

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.