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MyCiti Hotel Kuala Lumpur - formerly known as Citin Hotel Masjid Jamek

Kuala Lumpur · MY

MyCiti Hotel Kuala Lumpur - formerly known as Citin Hotel Masjid Jamek

7.1
Very Good3,058 reviews
  1. Hotel Collection
  2. /Hotels in Kuala Lumpur
  3. /MyCiti Hotel Kuala Lumpur - formerly known as Citin Hotel Masjid Jamek
WiFi availableFree WiFiBarber/beauty shopScreens / Barriers between staff and guests for safetyLaundry washed per local authority guidelinesNon-smoking rooms

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, 24-hour front desk, Lift / Elevator

Location

Kuala Lumpur, MY

Convenient Location

Situated just 100 metres from Masjid Jamek LRT station, explore the city with ease.

Stylish Accommodation

Enjoy bright and stylish rooms with free WiFi and flat-screen TV.

Exciting Amenities

Indulge in daily buffet breakfast at Citin Cafe and book city tours effortlessly.

To book your stay at Citin Hotel Masjid Jamek by Compass Hospitality, visit our website now!

Loading rooms and rates...

Location

How to Find Us

No. 7, Seksyen 33, Jalan Melayu/Jalan Masjid India

Kuala Lumpur · MY

+60 3-2693 2999

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that there will be prepaid deposits applied to long-term and group bookings. For more information please contact the hotel directly.Ironing facilities are provided at the hall in every levelsPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.1

Very Good

3,058 reviews

Highlights

  • +Good location
  • +Basic yet sufficient amenities

Could Improve

  • –Cleanliness issues
  • –Poor food quality
Cleanliness5.9

Many reviews mentioned cleanliness issues, such as dirty towels, unclean rooms, and stained sheets.

Service7.9

Service was generally acceptable, with some reviews highlighting staff's attempt to accommodate guests.

Location8.9

The location is frequently praised for being close to shopping and transportation.

Room Quality6.9

Room quality was mixed, with mentions of noisy conditions and basic accommodations.

Amenities7.4

Amenities were noted as basic but adequate; however, disappointments were highlighted in some areas.

Value for Money6.9

Some guests felt the hotel did not meet expectations based on cost.

Food and Beverage4.9

Numerous complaints regarding the breakfast quality and choices.

Overall Experience7.9

Overall experience was generally positive despite several complaints.

Franziska

Solo Traveller · Sep 2026

7

Good for the money.

Liked:The staff was very friendly and everything was clean.
Disliked:You can hear people walk on the corridor infront of your room.

via Nuitee

George

Couple · Sep 2026

8

Good location with comfy bed

Liked:Good location to access everywhere you wanna see
Disliked:When we turned up it was heavy rain and thunder and we was asked for a deposit which we didn’t have coming straight from the airport so I said can we give it later and was told no and was nearly made to go out in the heavy rain to get money until the manager stepped in and said it was fine, not appreciated

via Nuitee

HM MAHFUJUR RAHMAN

Solo Traveller · Sep 2026

6

Overall, I had a pleasant stay and appreciate the warm hospitality of the hotel staff.

Liked:The hotel has a very good and convenient location, with the metro station nearby, making it easy to travel around. All the staff were friendly, helpful, and cooperative. Special thanks to Ms. Tina from the Reservation Department and Mr. Murali for their excellent support and hospitality. One area that needs improvement is the bathroom flooring. I noticed that the floor was damp and had a slightly slippery surface, which could be a safety concern for guests. I would recommend renovating or replacing the bathroom floor to prevent any potential accidents. Overall, I had a pleasant stay and appreciate the warm hospitality of the hotel staff.
Disliked:drinking water

via Nuitee

MOHD FAISAL

Solo Traveller · Sep 2026

8
Liked:Nearest to public transport and center of KL
Disliked:Masjid India area,u know the smell

via Nuitee

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