Kuala Lumpur · MY

Hotel Indigo Kuala Lumpur on the Park by IHG

Name: Hotel Indigo Kuala Lumpur on the Park by IHG
Address: No. 5, Jalan Puncak, Kuala Lumpur, 50250
Rating: 9.1

9.1

Exceptional1,774 reviews

WiFi availableFree WiFiParkingValet parkingPrivate parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Kuala Lumpur, MY

Luxurious Accommodations

Hotel Indigo Kuala Lumpur on the Park offers air-conditioned rooms with city views, desk, and modern amenities for a comfortable stay.

Dining Experience

Guests can delight in a variety of culinary options, including Malaysian, Steakhouse, and international cuisine at the on-site restaurant, with special dietary requests catered to.

Convenient Location

Centrally located, the hotel provides easy access to popular attractions like Suria KLCC, Kuala Lumpur Convention Center, and Petronas Twin Towers. Enjoy exceptional service and a memorable stay at Hotel Indigo Kuala Lumpur on the Park, an IHG Hotel.

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Location

How to Find Us

No. 5, Jalan Puncak

Kuala Lumpur · MY

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Kuala Lumpur · MY

Hotel Indigo Kuala Lumpur on the Park by IHG

9.1

Exceptional1,774 reviews

WiFi availableFree WiFiParkingValet parkingPrivate parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Kuala Lumpur, MY

Luxurious Accommodations

Hotel Indigo Kuala Lumpur on the Park offers air-conditioned rooms with city views, desk, and modern amenities for a comfortable stay.

Dining Experience

Guests can delight in a variety of culinary options, including Malaysian, Steakhouse, and international cuisine at the on-site restaurant, with special dietary requests catered to.

Convenient Location

Loading rooms and rates...

Guest Reviews

What Guests Say

9.1

Exceptional

1,774 reviews

Highlights

+Friendly and helpful staff
+Great location

Could Improve

–Cleanliness issues noted
–Some noise from the rooms

Cleanliness8.4

Some mentions of cleanliness, but also comments about cleanliness issues in the bathrooms.

Service9.8

Staff was consistently mentioned as friendly and helpful.

Location9.4

Multiple reviews praised the central location.

Room Quality8.8

Rooms were generally described as spacious and comfortable, with a few mentions of noise.

Amenities9.3

Rooftop pool and breakfast were highlighted positively.

Value for Money8.3

Mentioned as slightly pricey, but generally worth it.

Food and Beverage9.4

Food quality, especially breakfast, received high praise.

Overall Experience9.4

Overall experience mentioned as exceptional by multiple reviewers.

Vikki

Solo Traveller · Oct 2026

Fabulous Hotel

Liked:The hotel was fab, the rooms were so lovely. The price point was so good for what you got. I loved the attention to detail. The pool area and gym were also fantastic.

via Nuitee

Naomi

Couple · Oct 2026

Liked:I really appreciated the thoughtful service from the front desk gentleman who helped arrange a birthday decoration in the room for my partner. I would also like to thank the Duty Manager, Luke, who took the time to listen to my concerns about the long wait during check-in and showed genuine care. The room itself was spacious, quiet and comfortable, and we had a very restful and enjoyable stay. I also liked the hotel’s location—it feels private and peaceful, while still being conveniently close to many tourist attractions. Overall, there were many aspects of the stay that we genuinely enjoyed.

Disliked:The hotel did not send a booking confirmation prior to my arrival, which caused some uncertainty. The check-in process was also quite long. While guests were waiting in the lobby, I felt the front desk team could have been more attentive—for example, offering a welcome drink or simply taking a moment to update guests on the expected waiting time. It was disappointing to see staff using their phones behind the counter while guests were still waiting to be assisted. A little more proactive communication and hospitality would have made the arrival experience much more comfortable.

via Nuitee

Hiba

Couple · Oct 2026

Amazing. Enjoyed dont regret

Liked:Beautiful, clean and best smelling hotel I’ve ever been in

Disliked:Small rooms

via Nuitee

John

Couple · Sep 2026

Great stop over travelling from UK back to Australia.

Liked:We were late for breakfast but staff accommodated us with a smile. Excellent service.

Disliked:Only stayed 2 nights 3 would have been better

via Nuitee

Location

How to Find Us

No. 5, Jalan Puncak

Kuala Lumpur · MY

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.