Name: ACES Hotel Kuala Lumpur
Address: Level 5, Kotaraya Complex, 10, Jalan Tun Tan Cheng Lock, City Centre,, Kuala Lumpur, 50050
Telephone: +60 3-2022 2808
Rating: 7.6

WiFi availableFree WiFiParkingParking garageBarber/beauty shopLaundry

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, 24-hour front desk

Location

Kuala Lumpur, MY

Convenient Location

Situated near major attractions like Pavilion Kuala Lumpur and Berjaya Times Square.

Comfortable Accommodation

Modern rooms with air conditioning, flat-screen TVs, and private bathrooms.

Exceptional Service

Multilingual staff providing 24/7 assistance for a hassle-free stay.

To book your stay at ACES Hotel, Kuala Lumpur for a memorable experience, visit our website now.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

7.6

Very Good

498 reviews

Highlights

+Good location
+Friendly staff
+Clean hotel

Could Improve

–Parking charges unclear
–Cleanliness issues
–Noise disturbances

Cleanliness7.1

Some cleanliness issues mentioned, especially regarding dirty cups and water bottles.

Service8.0

Mixed sentiments, with some positive feedback about the friendly staff but some service issues reported.

Location9.1

Positive remarks about the strategic and central location, easy to access.

Room Quality7.0

Some praise for room cleanliness but complaints about noise and poor sound insulation.

Amenities6.5

Notable absence of certain amenities like a mini-fridge and laundry service.

Value for Money7.0

Mixed feedback on value, especially regarding parking fees.

Food and Beverage8.1

No specific mentions, assumed average based on hotel tier.

Overall Experience8.0

Generally positive but with notable issues on cleanliness and service clarity.

Johnston

Solo Traveller · Sep 2026

Our stay at Aces Hotel

Liked:It was close by to where we wanted to visit and in walking distance

Disliked:The parking was not included in the hotel stay. The toilet, windows and mirrors were not clean. Towels were frayed and old. Bedding and mugs had stains on them. TV was not plugged in ans had no adapter to fit the plug in. No hairdryer.

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SHAMSUL

Solo Traveller · Sep 2026

Liked:Very clean Dan good for me

Disliked:Your room.

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Amzar

Couple · Sep 2026

Good

Liked:Value for money

Disliked:Dont have window

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Tay

Couple · Jun 2026

Pleasant n convenient. Will come back again

Liked:Good location . Convenient. Clean room . Friendly n helpful staff .

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Location

How to Find Us

Level 5, Kotaraya Complex, 10, Jalan Tun Tan Cheng Lock, City Centre,

Kuala Lumpur · MY

+60 3-2022 2808

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Important Note: Guests are required to show their COVID-19 Vaccination Digital Certificate in MySejahtera app or Vaccination card upon check-in. Fully vaccinated individuals must have completed 14 days after receiving the 2nd dose of vaccines (Pfizer, AstraZeneca and Sinovac) or 28 days for single-dose vaccines (CanSino and Johnson & Johnson).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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